Associate Director, Visual Design (Digital & E-Commerce)

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

Associate Director, Visual Design (Digital & E-commerce)

The Associate Director, Visual Design, is a cornerstone of our creative leadership, tasked with defining the Digital North Star for an iconic American modern luxury brand. This isn't just a role for a master craftsperson; but for a strategic visionary who can translate business objectives into world-class visual ecosystems, content narratives and e-commerce experiences. You won't just meet benchmarks; you will redefine them.

You will sit at the intersection of storytelling, culture and performance-driven commerce, ensuring that every touchpoint—from immersive landing pages to the checkout flows are cohesive, future-proof, and disruptive. You are expected to be a "force multiplier", elevating the output of every designer you touch through rigorous critique, high-level systems thinking, and an unwavering commitment to craft.

As part of the creative leadership team, you will play a crucial role in executing the digital strategy for this account. You’ll ensure that short-term wins never compromise the long-term future-thinking of the brand.

WHAT YOU’LL DO:

• Closely collaborate with multidisciplinary teams of talented people.
• Set the overarching visual strategy and design principles that guide the entire creative department across all touchpoints (digital, brand, and product).
• Oversee the evolution of our global design systems, ensuring they are scalable, accessible, and reflect the highest level of visual sophistication.
•  Act as a primary creative partner to C-suite executives and key client stakeholders, using design as a lever to solve complex business challenges.
• Partner with cross-functional leaders to ensure technical feasibility and strategic alignment from ideation to launch.
• Serve as an evangelist for design excellence both internally and externally, staying ahead of industry trends and emerging technologies (AI, spatial design, etc.) to keep the agency/company at the cutting edge.
• Refine design workflows and philosophies to improve the quality of output while maintaining organizational agility and profitability.
• Bring a fresh, insightful point of view that inspires both the internal team and the client, putting the team and client first.
• Generate strategic insights and moodboards to facilitate creative innovation.
• Drive complex digital projects from kick-off to completion, ensuring the team's deliverables exceed client expectations and stay within budget and deadlines. 
• Establish project direction, craft guidelines, and assist with production as needed.
• Identify key client decision-makers and leverage excellent interpersonal skills to grow and maintain these relationships, collaborating across all internal departments and external stakeholders to achieve desired results.
• Actively contribute to the design discipline through mentoring, conversation, and proposing ideas to elevate company operations and improve processes.

WHAT YOU BRING:

• 8+ years of experience in visual and interactive design for global brands, with at least 4 years in a dedicated leadership position in either agency or in-house teams.
• Bachelor’s Degree in Design, Visual Arts, or a related field, or equivalent professional experience.
• Strong knowledge and experience in global websites, emails and digital marketing. 
• Experience working with brands in the fashion, beauty or luxury category.
• Experience with art direction and content creation for global brands.
• Knowledge of rapid prototyping.
• Mastery of Figma (including components, variants, and auto layout) and familiarity with essential collaboration tools (e.g., Hubspot, Google Suite, Slack).
• Strong knowledge and experience in visual design, user-centered experience design, interaction design, and brand development. Experience developing and maintaining a robust design system.
• Demonstrated ability to provide strategic vision and creative inspiration to large, diverse teams.
• Excellent public speaking and presentation skills with the ability to clearly articulate complex information to clients and internal stakeholders.
• Highly detail-oriented, proactive, comfortable navigating complex organizations, and focused on strategic problem-solving and process efficiency.

WHAT DO WE OFFER?

We are a collaborative, open-door, best-idea-wins environment that fosters personal and company growth and has fun doing it. Here is a snapshot of our  benefits package:

• Healthcare, Dental, and Vision coverage
• 401k plan, plus matching
• PTO
• Paid Company Holidays
• Parental Leave

WE SUPPORT YOU BEING YOU: 

DEPT® is an equal opportunity employer (EOE). We believe our work is its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s identity, background, beliefs, lifestyle or disabilities. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step. 

DEPT® participates in E-Verify, meaning your Form I-9 information will be sent to the federal government to confirm you are authorized to work in the U.S. 

We are a B Corp-certified company passionate about purpose-driven work.  Our hope is that you can feel good about the contributions DEPT® is making to the world and we always have an open door for your ideas in making the world a better place. 

DEPT® is a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention across Brand & Media, Experience, Commerce, CRM, and Technology & Data. We’re 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Coach, eBay, and OpenAI.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you  to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

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