DesignJobs.World Logo

NEXTON

Paris

Designer de Services H/F

FULL TIME ON-SITE MID
Posted about 1 month ago

Role Overview

NEXTON is seeking a Service Designer for a permanent position in Paris, working with a major client in the transport sector. The role involves operating in an agile, user-centric environment to participate in strategic projects. These projects aim to rethink complex user journeys and design high-value services.

Key Responsibilities

  • Conduct user research using various methods including interviews, observations, concept tests, and data analysis.
  • Create strategic design deliverables such as personas, journey maps, experience maps, service blueprints, and ecosystem maps.
  • Design and facilitate co-creation and convergence workshops.
  • Prototype services at different fidelity levels.
  • Collaborate in pair design with UX/UI designers and Product Owners.
  • Formalize functional specifications and testable value hypotheses.

Requirements Snapshot

  • Hold a higher education degree with at least 5 years of service design experience.
  • Master design thinking, user research, and facilitation methodologies.
  • Possess excellent ability to structure, synthesize, and formalize service journeys and concepts.
  • Be comfortable facilitating multi-stakeholder workshops.
  • Have a good level of prototyping skills and knowledge of tools like Figma, Miro, and Notion.

Expected Impact

The Service Designer will contribute to strategic projects by rethinking complex user journeys and designing high-value services for a major client. This role ensures omni-channel consistency and alignment with product strategy, ultimately driving successful service transformations and enhanced user experiences.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, visit the company's site.

Show match analysis

No credit card required

Sign in with Google to start instantly