EpidemicSound

Stockholm

Forward Deployed Creative at EpidemicSound

ON-SITE MID
Posted 2 days ago
EpidemicSound logo

Company snapshot

EpidemicSound

Epidemic Sound provides a comprehensive library of high-quality, royalty-free music and sound effects designed to enhance audiovisual productions for online creators, offering unlimited access to over 30,000 tracks across various genres with all rights...

SAAS Internet B2B B2C
HQ
Stockholm, Stockholms län, Sweden
Team size
251-1K
Founded
2009
Funding raised
$509M

Quick Summary

Role Overview

This hybrid role sits at the intersection of creative craft, AI development, and customer success within the newly formed Forward Deployed team in Stockholm. You will act as an AI creative partner to sales, leading client onboarding and transforming new accounts into dedicated product advocates.

Key Responsibilities

  • Create and refine high-quality visual and video work using generative AI tools
  • Provide constant product feedback to help improve the Plenty Labs platform
  • Lead live product demos and technical conversations with enterprise clients
  • Champion product adoption by identifying and supporting internal champions within client teams
  • Identify new commercial opportunities by staying attuned to evolving client needs
  • Build long-term trust with customers through transparent and realistic communication

Requirements Snapshot

  • Proven experience producing high-quality visual or video work for enterprise users
  • Strong background in creative craft and technology from an agency or studio
  • Ability to move from initial idea to finished creative output independently
  • Excellent communication skills for interacting with enterprise customers and technical teams
  • Deep passion for customer success and a commercially aware mindset

Expected Impact

As one of the first Forward Deployed Creatives, you will play a pivotal role in defining the standards and operational workflows for this new function. By bridging the gap between product capabilities and client needs, you will directly influence product development while ensuring enterprise customers derive maximum value from the AI platform.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

Founded in 2009 and headquartered in Stockholm, Epidemic Group is a global creative platform on a mission to reimagine storytelling through music, sound, video, and AI. The group comprises Epidemic Sound, the world's leading soundtracking platform; Soundly, its sound effects platform; Overtone Studios, the group's mood and functional music label; Plenty Labs, an AI-native creative platform for enterprises and creative professionals teams; and Blenda Labs, a next generation video entertainment company. The group is backed by EQT, Blackstone, Creandum, Atwater Capital, Alecta, AMF, and IMAS Foundation.


PlentyLabs, part of Epidemic Group, is an AI-powered collaborative canvas where creative teams make images, video, music and voice in one place. It pairs every leading generative model with built-in design tools, editable layers, brand kits and an AI agent, so a team can go from first idea to a finished set of assets in every format and language without switching tools. A Swedish company, it has been part of Epidemic Sound since April 2026.

The Role

We're looking for a Forward Deployed Creative to join our newly built Forward Deployed team in Stockholm. This is a hybrid role sitting at the intersection of creative craft, AI build, and customer success. You'll sit next to sales as an AI creative partner: winning trust in pre-sales, leading onboarding, and turning new accounts into teams that love the product.

You'll work closely with sales and product every day, helping new clients get real value from what you build together. We're looking for someone with strong creative instincts, enough technical range to build quickly without leaning on engineering, and a natural way of becoming the person a client asks for by name.

As one of our first Forward Deployed Creatives, you’ll also help define the function - from its standards and ways of working to how it collaborates with customers and our core product teams.

Your key responsibilities include

Creative & Technical Craft

  • Create and refine visual and video work yourself, with a level of craft that makes prospective customers fall in love with our product.

  • Become an expert in Plenty Labs fast and help us make it an even better tool for creative professionals, by constantly sharing your feedback.

Customer Success

  • Lead live demos and client conversations with ease, turning skeptics into believers and believers into customers who are obsessed with our product.

  • Champion adoption from the inside, finding the people who'll carry the work forward and staying close enough to see how it's really being used - because that closeness is what keeps customers in love with the product.

Commercial

  • Stay obsessively attuned to what clients need next, and bring those opportunities to sales at the right moment.

  • Build trust by being upfront about what's realistic, rather than promising more to win favor - because customers fall in love with products built by people who tell them the truth.

Requirements

You bring a strong background working at the intersection of creative craft and technology, with experience working with enterprise clients. You might have grown up in an agency, a studio or a production house as a designer, motion artist, filmmaker, editor or else. Or you might be a designer turned AI-native, or a creative technologist who thrives in client-facing roles. Whatever your path, you care deeply about creative work, and today you’re creating and building in the creative AI space. The exact background matters less than how you work.

  • You’ll thrive in this role if you:

    • Your work has reached enterprise users and you can show it to us - particularly visual, video, digital, or advertising work produced with quality creative AI tools.

    • You can move from an idea to a finished creative output without needing someone else to make every step happen.

    • Communicate naturally with enterprise customers, creative and technical teams.

    • Are deeply customer-obsessed, with a passion for helping clients truly understand our product and completely fall in love with what it does.

    • Are commercially aware and curious about why a customer needs something, not just what they’re asking for.

    • Take ownership, move quickly, and are comfortable figuring things out when there isn’t an established playbook.

Equal opportunity employer
We believe that bringing people together from different backgrounds, experiences and perspectives makes for a healthy workplace, a more successful business and a better world. We value diversity and encourage everyone to come and soundtrack the world with us.

Application
Ready to make the world feel your work? Please apply, in English.

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