Wise

London

Design & Research Operations Graduate at Wise

ON-SITE MID
Posted 1 day ago
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Company snapshot

Wise

Wise, formerly TransferWise, is a global tech company revolutionizing money transfers and international banking. With 50+ currencies and 170+ countries, Wise offers fast, secure, and cost-effective solutions for individuals and businesses worldwide.

Insurance B2C Internet Financial Services
HQ
London, Greater London, United Kingdom
Team size
1K-5K
Founded
2011

Quick Summary

Role Overview

This graduate role involves joining the Design and Research Operations team in London to support multidisciplinary product teams. You will work on initiatives that enhance design talent, delivery, and culture while contributing to the mission of building a fair financial system.

Key Responsibilities

  • Execute Design leadership visions and maintain day-to-day community operations
  • Coordinate collaborative initiatives and gather feedback on their impact
  • Support end-to-end program delivery for global product feature rollouts
  • Identify opportunities to improve team maturity and efficiency
  • Introduce new practices or training sessions for the design community
  • Collaborate with cross-functional teams on diverse projects

Requirements Snapshot

  • Graduating in 2026 or 2027 with a degree in a relevant field
  • Eligibility to work full-time in London starting September 2027
  • Passion for design psychology or project management
  • Proven ability to identify inefficiencies and drive positive change
  • Familiarity with agile concepts or structured problem-solving methods

Expected Impact

You will help mature the design community by streamlining operations and improving delivery efficiency. Your work will directly support the global mission of creating a human financial system while you grow into a defined professional scope.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

Job Description

We’re looking for a Design & Research Operations Graduate to join our Design & Research Operations team in London. While you’ll learn and work within this central team, you’ll also partner closely with multidisciplinary product teams, shaping initiatives that improve design talent, delivery & culture. 

You’ll be part of Wise’s global mission to build an open, fair, and human financial system. Because people without borders need money without borders.

Your mission: 

You'll be mentored by several Design & Research Operations team members at Wise, collaborating with other Wisers and fellow grads on cross-functional projects. We plan our focus areas every quarter, and your mission will be mapped out with your lead. You’ll have plenty of room to grow and help to define your scope.

Here’s how you’ll contribute:

  • Operational support: Help execute Design leadership visions and keep day-to-day community operations running smoothly by setting up collaborative initiatives, coordinating across teams, and gathering feedback on impact
  • Program management: Support end-to-end program delivery across the design community (e.g., coordinating global product feature rollouts across design, research, and cross-functional teams).
  • Capability building: Support the drive for overall team maturity and continuous improvement by identifying opportunities, introducing new practices or training, and boosting the design community's efficiency.

Qualifications

What does it take? These things are a must:
 

  • You are graduating in 2026 or 2027 from a Bachelors or Masters degree in Design/Design Management, Project/Program Management, Creative Production, Operations, Organisational Psychology or similar. 
  • You are able to start a full time graduate job in September 2027 and are eligible to work in London
  • You are passionate about design, human behavior, psychology, or project/program management, with an interest in improving how design communities operate.
  • You have a track record of identifying inefficiencies and taking initiative to drive positive change or optimize processes during university, personal projects, or extracurriculars.

And this would be great, but aren’t essential:

  • Familiarity with foundational agile concepts, project organization, or structured problem-solving methods

Additional Information

What you get back:
 

  • Have a real impact. Solve real customer & colleague problems

  • Lots of team activities

  • Salary of £40,000 per annum plus a $9,600 new hire stock grant and then $4,800 annualised stock grant

  • Fun offices with social activities 

  • Embrace global connection during Mission Days

  • Be part of a global team with a global mindset

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

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