Business Operations Design Specialist

Job Description

We are seeking a dynamic and detail-oriented Business Operations Design Specialist to join the Operations & Technology team, supporting the NBCUniversal News Group.

This role blends communications and technical design—including executive presentations, internal communications, branding, and data visualization—with operational support such as chief-of-staff–style coordination, meeting preparation, administrative support, and organizational alignment. The Specialist will serve as a key partner to the News Group Operations & Technology leadership team—providing executive support in communications, presentation design, and operational planning—while also representing the Business Operations team onsite locally at 30 Rock.

This is a highly visible creative role that requires discretion and the ability to distill complex business, technical, and financial information into clear, compelling narratives.

Key Responsibilities

Executive Communications & Design:

• Create and design high-impact presentations for executive meetings, leadership forums, long-range planning (LRP), and strategic initiatives.
• Translate complex operational, financial, and technical data into compelling visual narratives for a variety of audiences.
• Develop internal communications, including email updates, newsletters, and business-wide announcements.
• Collaborate with Enablement and Data & Analytics teams to create supplementary design materials, including data visualizations, SharePoint elements, conceptual diagrams, and wireframes.
• Produce employee-facing leadership town halls (virtual, in-person, and hybrid), employee panels, and coordinate organizational engagement events, activities, meetings, and off-sites.

Operational Support:

• Coordinate with Operations, Portfolio, and Technology stakeholders to prepare materials for budget & operational reviews, workforce planning updates, and LRP presentations.
• Support the EVP, Operations & Technology on key initiatives, ensuring follow-through on action items and seamless coordination across functions.
• Represent the Business Operations team at 30 Rock by supporting onsite coordination, meetings, executive visits, space planning, and workplace/facilities needs.
• Maintain budget and capital pacing by coordinating with RVPs and NGOT leads to ensure updates are accurate and aligned.
• Support office coordination and shared administrative responsibilities, including purchasing, invoice processing, vendor and contractor onboarding, and T&E logistics.

Project & Program Partnership:

• Assist in the creation and organization of documentation, reports, and templates to support department-wide planning, recurring operational reviews, and annual and ad hoc budget/strategy sessions.
• Coordinate with Finance, HR, TechOps, and Editorial partners to align deliverables and maintain transparency on progress.
• Manage recurring meetings, prepare materials, and track follow-ups for divisional priorities.

Qualifications

• Bachelor's Degree in fine arts, communications, or similar OR equivalent experience.
• Minimum of 4 years of professional experience in communications design, operations, consulting, or a related field.
• Expertise with design tools such as PowerPoint, Adobe Creative Suite, or similar applications; experience developing multi-format assets (email banners, signage, web graphics) is a plus.
• Experience evaluating communications or visual materials and proposing improvements to enhance clarity and impact.
• Experience or understanding of media, technology, or consulting environments.
• Must be flexible/ willing to occasionally work outside of standard business hours.
• Candidates must submit a portfolio or examples of work demonstrating diverse communication design work, executive presentations, data visualizations, and multi-channel visual assets.

Desired Characteristics

• Strong foundation in visual design principles, including layout, typography, color theory, and brand consistency.
• Ability to develop and evolve visual standards and templates that ensure cohesive storytelling across presentations, communications, and internal platforms.
• Comfortable collaborating with technical SMEs to translate complex workflows, systems, and technologies into clear visuals, diagrams, and conceptual mockups.
• Creative problem-solver who brings fresh, modern design thinking to technical or operational subject matter.
• Exceptional PowerPoint and graphic design skills; ability to create professional, visually compelling presentations and infographics.
• Strong written, visual, and verbal communication skills, with the ability to articulate creative rationale and tailor messaging for executive audiences.
• Financial fluency and experience managing and tracking budgets of various scales.
• High emotional intelligence, discretion, and professionalism; trusted to manage sensitive and confidential information.
• Comfortable working in a fast-paced, dynamic environment with competing priorities.

Eligibility Requirements

• This role is based in Rockefeller Center (NYC).
• Must be willing to submit to a background investigation.
• Must have unrestricted work authorization to work in the United States.

Additional Information 

This position has been designated as hybrid, generally contributing from the office a minimum of four days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary: $80,000-$90,000

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.