Explore design roles, research opportunities, and creative leadership paths at smalls.
Smalls operates as a direct-to-consumer pet food company specializing in fresh, human-grade cat food delivered through subscription services. The company focuses on personalized nutrition for cats, utilizing technology to customize meal plans based on individual pet profiles and dietary needs. Smalls serves customers across the United States through its e-commerce platform and subscription model.
Design at Smalls centers on creating seamless digital experiences for pet owners navigating subscription management, meal customization, and educational content. Product designers work on optimizing the customer journey from initial pet profiling through ongoing subscription management. The design team collaborates closely with engineering, customer success, and veterinary teams to translate complex nutritional science into accessible user interfaces. Design work spans the main e-commerce platform, mobile applications, packaging design, and customer communication touchpoints. User research plays a key role in understanding pet owner behaviors and pain points throughout the subscription lifecycle.
Q: What kind of design challenges does Smalls present?
A: Designers work on subscription flow optimization, personalization interfaces, and translating veterinary science into user-friendly experiences.
Q: Does Smalls hire junior designers?
A: The company occasionally posts entry-level design positions, particularly for candidates with e-commerce or consumer product experience.
Q: How does remote work function for design teams at Smalls?
A: Design teams collaborate remotely using standard design tools and regular cross-functional meetings with distributed team members.
Explore the latest job openings at Smalls below.
