Staff Product Designer - Design Ops

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

The Team:

Celonis’ product design is part of the Product & Engineering team; It’s our mission to create exceptional enterprise software that enables businesses to optimize their processes using the Celonis Process Intelligence Platform. Our team of designers, writers and researchers collaborates closely with product management, engineering, and business experts to develop valuable and user-friendly solutions for our global clientele.

We are passionate about product design and dedicated to innovation, always seeking to exceed expectations. Our focus is on creating products that provide users with a centralized source of operational data and role-specific process insights. Through collaboration and a multidisciplinary approach, we consistently challenge conventions to achieve excellence in product design.

The Role:

As a Staff Product Designer - Design Ops, you will be a tactical and strategic leader in shaping the vision of the overall product experience of the Celonis platform.

You will drive the design strategy for our expanding portfolio of tools, influencing product roadmaps and establishing design patterns and interactions across the Celonis ecosystem and beyond. You will guide the design of complex solutions that empower customers to leverage transformative business outcomes and establish platform-wide UX frameworks and interaction guidelines.

You'll work closely with senior product & engineering leaders, and research teams to define the future of our enterprise software. Your expertise will be crucial in championing user-centered design principles, fostering innovation, and ensuring our products are not only intuitive and delightful but also ethically sound and strategically impactful.

The work you’ll do:

As a Staff Product Designer - Design Ops, your responsibilities will encompass strategic design leadership, where you define and drive the overall design vision and strategy for our products. You'll engage in cross-functional collaboration and influence, working with senior product managers, engineering leaders, and data science teams to define product requirements and ensure design feasibility. 

Contributing significantly to the Celonis design system, you'll focus on components and patterns, establishing and maintaining design standards for interactions. You will mentor and guide designers, provide leadership on complex projects, and lead user research initiatives to understand complex user needs. Crucially, you will champion ethical considerations and accessible design, ensuring fairness, transparency, and explainability.

To succeed in this role, you will need extensive experience in product design with a strong focus on Design Systems, a proven track record of leading design strategy and principles. Expertise in interaction design, and visual design is essential, along with strong leadership and communication skills. You should be able to think strategically and translate complex concepts into clear design solutions, and possess a strong portfolio showcasing your experience.

The qualifications you need:

• Educational Background: Bachelor’s degree or strong background in Human-Computer Interaction (HCI), Information Design, Data Design, Communication Design, Engineering, Psychology, or a related field.
• Professional Experience: 8+ years of proven experience as a UX/UI Designer, collaborating within software development teams.  A proven track record of successfully mentoring and leading design teams on complex l projects and driving organizational change. 
• Domain Experience: Prior experience working in the B2B or enterprise software sector is essential for this role. A strong understanding of this field and its unique challenges is crucial for success.
• Skills: Highly skilled in interaction design, hands-on experience creating complex and interactive data visualizations that effectively communicate insights and drive data-informed decision-making.
• Skilled in applying usability principles and techniques through various stages of product development including requirements gathering, user journey mapping, creating lo-fi and hi-fi wireframes, prototyping, testing, and documentation.
• Adaptability: Comfortable driving clarity in ambiguous situations and thriving in a dynamic, fast-paced environment.
• Design System: Experience working with and contributing to Design Systems in Figma.
• User-centricity: Proven ability to champion user-centered design principles across teams, directly contributing to enhanced product usability. Strong analytical skills and deep understanding of user needs and accessibility standards, allowing for development of inclusive designs that cater to a wide range of users.
• Strengths: Exceptional communication and presentation skills with fluency in English.
• Strong portfolio: Showcasing your design capabilities and problem-solving skills

Preferred qualifications:

• Interaction/Technical Expertise: Demonstrated understanding of frameworks and technologies, with the ability to translate complex concepts into intuitive and user-friendly interfaces, conversational interfaces and other emerging AI interaction patterns.
• Industry Knowledge: Deep understanding of the product landscape, emerging trends, and the ethical considerations surrounding AI design and development.
• Business Acumen: General understanding of process mining, business processes, and the enterprise software market.

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:

Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It’s system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:

At Celonis, we believe our people make us who we are and that “The Best Team Wins”. We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

Your Privacy:

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