Blink UX

Columbus

Senior UX Researcher

ON-SITE SENIOR

Posted 18 days ago

$115,000 - $130,000

Posted 18 days ago

Quick Summary

Role Overview

This Senior Researcher role is part of Blink's Embedded practice, supporting long-term opportunities with major client partners. You will identify customer needs through advanced research methods and translate them into actionable insights to shape product experiences.

Key Responsibilities

Execute research studies using surveys, interviews, and ethnography
Analyze data to identify patterns and provide design recommendations
Collaborate with cross-functional teams to integrate user insights
Refine experience research strategies aligned with business goals
Lead decisions on research methods for key design questions
Stay updated on industry trends to incorporate into team insights

Requirements Snapshot

Seven or more years of experience in generative and evaluative UX research
Proficiency in both quantitative and qualitative research methodologies
Advanced knowledge of user experience design principles and practices
Strong understanding of ethnographic principles in user experience
Ability to work on-site five days per week in specific locations

Expected Impact

Your work will directly influence the design, architecture, and functionality of internal and external products for leading global companies. By providing evidence-driven insights, you will improve customer satisfaction and ensure that product development processes are deeply rooted in user needs and business success metrics.

This summary was generated from the original job posting (AI-assisted, human-reviewed).
For full details, see the description below.

Compensation

$115,000 - $130,000

Job Description

Blink is the user experience firm for the world’s leading companies. We use evidence-driven design to create products that people use, love and remember. With studios in Boston, New York, San Diego, San Francisco, and Seattle, Blink brings two decades of experience to research, design, and strategy for clients such as Amazon, Meta, Microsoft, NASA, Starbucks, and USAA.

This opportunity is a part of Blink's Embedded practice which supports long-term opportunities with some of Blink’s largest client partners.

Duration: Ongoing

Location: This is a 5 days per week on-site opportunity - candidates must be based in Columbus, Ohio, or Wilmington, Delware.

What you'll be doing

As an Senior Researcher you will play a pivotal role in shaping our clients experiences across our internal and external products and services. Leveraging advanced proficiency in research methods, analysis, and both quantitative and qualitative techniques, identify customer needs and translate them into actionable insights and recommendations. You will act as a core contributor to aid in developing research studies that answer user needs. Your work will directly impact the design, architecture, and functionality of our offerings, collaborating with cross-functional teams to contribute to discussions on design and research, and leading the decision on which methods best suit key design questions.

Job responsibilities

Conduct and execute research studies using advanced research methods, such as surveys, interviews, ethnography, and quantitative and qualitative techniques, to gather customer insights
Analyze and interpret data, identify patterns and trends, and provide actionable recommendations to inform user experience design decisions and facilitate improvements in customer satisfaction and engagement
Collaborate with cross-functional teams to ensure the integration of user insights into product development processes based on research findings
Contribute to the creation and refinement of experience research strategies and connect craft work to business goals and success metrics, taking into consideration downstream implications
Stay current with industry trends and incorporate knowledge into team insights

Your background

Required qualifications

5+ years of experience or equivalent expertise in generative and evaluative user experience research, employing advanced research methods and techniques
Demonstrated proficiency in both quantitative and qualitative research methods, including survey and interview design, ethnography, and data analysis
Advanced knowledge of user experience design principles and practices, with a focus on how ethnographic principles influence effective user experiences
Advanced understanding of current research methodologies, with the ability to review and understand how to apply current research practices to better inform experience designs

$115,000 - $130,000 a year

DOE

View Original Job Post

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