AKQA

Atlanta

Freelance Senior UX Designer

FULL TIME ON-SITE SENIOR

Posted 17 days ago

Quick Summary

Role Overview

AKQA is seeking a Senior UX Designer to join their digital experiences team for a leading quick-serve restaurant brand. You will design and execute digital experiences that impact millions of customers and team members across thousands of locations. This role requires a blend of strategic thinking and craftsmanship to create intuitive and delightful products.

Key Responsibilities

Design functional digital experiences across multiple product lanes.
Conduct research and usability studies to inform design.
Develop wireframes and prototypes using Figma and design systems.
Collaborate with stakeholders and developers to deliver solutions.
Identify and advocate for design innovations and improvements.
Empathize with customers and staff to solve complex problems.

Requirements Snapshot

Solid understanding of user-centered design principles and patterns.
High proficiency in Figma for creating complex interactions.
Experience planning and synthesizing research and usability testing.
Compelling portfolio showing product and service design work.
Strong communication skills for effective cross-functional collaboration.

Expected Impact

You will play a critical role in designing digital experiences that affect millions of customers and team members across thousands of restaurants. By delivering simple and elegant solutions to complex problems, you will set new standards for the brand and drive impressive returns for clients. Your work will ensure customer experiences remain intuitive, delightful, and aligned with the brand vision.

This summary was generated from the original job posting (AI-assisted, human-reviewed).
For full details, see the description below.

Job Description

At AKQA, we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

Creatives at AKQA apply artistry and craftsmanship to strategic insight to create and bring to life beautiful ideas that move the world. Skilled storytellers and conceptors, they work in a multidisciplinary environment to develop labors of love that delight customers and deliver results for clients. User Experience Designers play essential roles in the execution of beautiful ideas, products and services. They bring exceptional creative thought and craft, developing and delivering from brief to end user.

We are seeking an experienced and passionate Senior UX Designer to join our digital experiences team on a leading quick-serve restaurant brand. In this role, you will play a critical role in designing and executing the digital experiences that affect millions of customers and team members across thousands of restaurants. You will be key in deeply understanding problems, performing research and usability studies, ideating and prototyping to ensure customer experiences are intuitive, delightful, and on brand.

ROLE REQUIREMENTS

A solid understanding and demonstration of user-centered design principles
Design efficient, functional, and enjoyable digital experiences
Work flexibly across multiple product lanes within a complex system of interactions
Work both strategically and tactically, weighing tradeoffs and exploring multiple solution concepts
Get to know and empathize with customers, staff, and operators
Solid understanding of web and app paradigms and contemporary patterns
Highly proficient in Figma, utilizing components, layouts, and design systems to create wireframes, interactions, and prototypes
Continually innovates and improves on the processes and deliverables to set new standards
Plan and synthesize research studies to inform design e.g., IDIs, usability testing
Communicate and collaborate with various stakeholders and development teams in respectful ways that push for the best solutions
Proactively identifying and advocating for better design and innovations that might have otherwise been missed— focusing on continuous improvement

QUALITIES AND CHARACTERISTICS

You have a compelling portfolio of distinctive work showing both product and service design
Able to develop simple and elegant design solutions to complex design problems
You have exceptional written and oral communication skills
You have expertise in cross-functional collaboration
Foster progressive and limitless thinking

Hybrid Expectation

This position requires the candidate to be on the Atlanta-based client’s campus 1-2 days a week typically. Lunch and snacks are provided. Additionally, there will be opportunities to visit restaurants for research studies and innovation insights.

We believe great work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach including required in-office days. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

AKQA is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

About WPP

WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.

View Original Job Post

Similar roles you might like