ESL Faceit Group

London

Senior Product Designer

ON-SITE SENIOR

Posted 1 day ago

Quick Summary

Role Overview

The Senior Product Designer joins the Digital Platform team to create exceptional digital interactions for gaming communities. This role focuses on closing the gap between the current platform and its potential by designing player-centric experiences across various game contexts.

Key Responsibilities

Identify experience gaps and influence product direction by staying close to the problem
Conduct player research to understand motivations and where the platform falls short
Partner with product and engineering teams from the earliest stages of problem-solving
Translate player behavior and data into validated design outcomes through prototyping
Design tailored experiences that fit different game titles and social contexts
Reduce platform complexity by identifying redundant navigation and cognitive load

Requirements Snapshot

Five or more years of experience designing complex digital products and platforms
Deep personal understanding of gaming culture and ranked competitive play
Ability to think in systems and design end-to-end player journeys
Strong background in research-grounded design based on data and behavior
Expert proficiency in Figma and experience contributing to design systems

Expected Impact

This role will directly influence how millions of players connect and compete by improving the core FACEIT platform experience. By advocating for the player and reducing technical complexity, the designer will help build a more inclusive and enduring ecosystem for the global gaming community.

This summary was generated from the original job posting (AI-assisted, human-reviewed).
For full details, see the description below.

Job Description

At EFG (ESL FACEIT Group) we create worlds beyond gameplay where players and fans become community. We pride ourselves in having a corporate social responsibility which is that “IT’S NOT GG, UNTIL IT’S GG FOR ALL”. We are passionate about the culture we foster that ultimately helps to create and shape the world of esports, gaming tournaments, leagues, events and holistic ecosystems staged for our millions of players, fans and heroes.

Everything we do, from global esports tournaments and community-driven leagues to next-generation platforms and live events, is rooted in our passion, craftsmanship, and culture. With millions of players and fans around the world, we aim to shape the future of esports and gaming by building ecosystems that are inclusive, innovative, and enduring.

The Role

The Digital Platform team is dedicated to building digital products and experiences for players and fans across multiple gaming communities. They channel their creativity and innovation into delivering exceptional digital interactions. We're looking for a Senior Product Designer who genuinely cares about players. Not as metrics. As people who queue, compete, win, lose, and keep coming back. Someone who plays, who gets it, and who is driven to close the gap between what the platform is and what it could be. This role sits at the heart of FACEIT's platform design effort. You'll shape how players experience FACEIT across game contexts, how they connect, compete, and find their place on the platform, and you'll have real influence over where we take it next.

Responsibilities

Work closely with product teams across game contexts and product areas, identifying where the experience falls apart, where the opportunities are, and influencing direction by being closest to the problem;
Conduct player research to build a genuine understanding of who you're designing for: how they play, what motivates them, where the platform lets them down, and what would make them stay;
Partner with product and engineering from the earliest point in a problem, shaping direction before solutions are set, not arriving when the spec is done;
Translate player behaviour and data into clear design outcomes, tested and validated with real players through prototyping and usability work;
Design experiences that fit the player in front of them, across different game titles, play styles, and social contexts, rather than applying the same solution everywhere;
Identify and make the case for reducing complexity: competing surfaces, redundant navigation, and cognitive load that gets between players and what they're trying to do;
Build low-fidelity and high-fidelity prototypes to validate ideas with players and communicate decisions to stakeholders;
Contribute to the design system and play an active role in evolving it: consistency across the platform matters at scale.

Requirements

5+ years designing digital products, with a portfolio that shows complex, end-to-end platform work;
A genuine gamer. You play. You understand what a ranked loss feels like, what makes playing with your team satisfying, and where platforms fail you;
Systems thinker: you design experiences and journeys, not just screens;
Research-grounded: you know your players, not just your personas, and you build on behaviour and data, not assumption;
Expert-level Figma;
Proven experience working with and contributing to a design system;
Clear, confident communicator who can defend decisions at a senior level.

Nice to have: you're already using AI actively in your work, Maze for research, Claude, VSCode with GitHub Copilot, and you're pushing into what's possible. Creating skills and agents, not just using them.

Firmly rooted in our values, EFG is an affirmative action employer that celebrates being an equal opportunity workplace. Our unwavering commitment to fair employment extends to all individuals, regardless of their race, color, ancestry, religion, sex, national origin, age, sexual orientation, disability, citizenship, marital status, gender identity, or Veteran status.

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