Senior Product Designer at ESL Faceit Group

The Role

The Digital Platform team is dedicated to building digital products and experiences for players and fans across multiple gaming communities. They channel their creativity and innovation into delivering exceptional digital interactions. We're looking for a Senior Product Designer who genuinely cares about players. Not as metrics. As people who queue, compete, win, lose, and keep coming back. Someone who plays, who gets it, and who is driven to close the gap between what the platform is and what it could be. This role sits at the heart of FACEIT's platform design effort. You'll shape how players experience FACEIT across game contexts, how they connect, compete, and find their place on the platform, and you'll have real influence over where we take it next.

Responsibilities

• Work closely with product teams across game contexts and product areas, identifying where the experience falls apart, where the opportunities are, and influencing direction by being closest to the problem;
• Conduct player research to build a genuine understanding of who you're designing for: how they play, what motivates them, where the platform lets them down, and what would make them stay;
• Partner with product and engineering from the earliest point in a problem, shaping direction before solutions are set, not arriving when the spec is done;
• Translate player behaviour and data into clear design outcomes, tested and validated with real players through prototyping and usability work;
• Design experiences that fit the player in front of them, across different game titles, play styles, and social contexts, rather than applying the same solution everywhere;
• Identify and make the case for reducing complexity: competing surfaces, redundant navigation, and cognitive load that gets between players and what they're trying to do;
• Build low-fidelity and high-fidelity prototypes to validate ideas with players and communicate decisions to stakeholders;
• Contribute to the design system and play an active role in evolving it: consistency across the platform matters at scale. 

Requirements

• 5+ years designing digital products, with a portfolio that shows complex, end-to-end platform work;
• A genuine gamer. You play. You understand what a ranked loss feels like, what makes playing with your team satisfying, and where platforms fail you;
• Systems thinker: you design experiences and journeys, not just screens;
• Research-grounded: you know your players, not just your personas, and you build on behaviour and data, not assumption;
• Expert-level Figma;
• Proven experience working with and contributing to a design system;
• Clear, confident communicator who can defend decisions at a senior level.

Nice to have: you're already using AI actively in your work, Maze for research, Claude, VSCode with GitHub Copilot, and you're pushing into what's possible. Creating skills and agents, not just using them.