Senior Product Designer & UX Researcher at Planful

The role

Planful is seeking a UX Designer and Researcher to evolve their financial performance management platform. This dual-discipline role involves uncovering user needs through research and translating those insights into intuitive wireframes and prototypes.

What you'll do

• Conduct generative and evaluative research including customer interviews and usability tests
• Synthesize findings into actionable deliverables like personas and journey maps
• Build and maintain a shared research repository for cross-team discovery
• Create wireframes and high-fidelity prototypes using the Planful Design System
• Collaborate with product and engineering teams to navigate technical constraints
• Measure the impact of shipped designs using behavioral data and customer feedback

What you'll bring

• Six to eight years of experience in UX research and design
• Proven background in enterprise or B2B SaaS environments
• Proficiency in Figma for wireframing and prototyping within design systems
• Hands-on experience with qualitative and quantitative research methodologies
• Strong communication skills to present design rationale to stakeholders

Your impact

The successful candidate will reduce user friction and enhance the overall usability of the Planful platform by grounding design decisions in evidence. By bridging the gap between research and execution, they will help shape the product roadmap and ensure complex financial workflows are intuitive and efficient for over 1,500 global customers.