Senior Web Designer, Growth at Intercom

London, England, United Kingdom

On-site Senior
Posted about 2 months ago
Intercom logo
Intercom

London, England, United Kingdom

On-site

Opens Intercom's careers page

Intercom logo

Company snapshot

Intercom

Intercom provides an AI-driven customer service platform that integrates messaging solutions for sales, marketing, and support, enabling businesses to engage in meaningful conversations with consumers across various channels.

Information Technology & Services Publishing Technology SAAS
HQ
San Francisco, California, United States
Team size
1K-5K
Founded
2011
Funding raised
$241M

Role guide

The role

As a Web Growth Designer at Fin, now part of Salesforce, you will treat the website as a product to optimize the journey from first impression to lead capture. You will own the roadmap and use data-driven hypotheses to improve user experiences and drive business growth.

What you'll do

  • Design experiments across landing pages and conversion flows to improve engagement
  • Collaborate with cross-functional teams to turn opportunities into buildable experiences
  • Analyze funnel data and user insights to define and test hypotheses
  • Apply design thinking to navigation, forms, and interactive product demos
  • Create prototypes using Figma and code while leveraging AI tools
  • Proactively contribute new ideas and strategic direction to the growth roadmap

What you'll bring

  • Five or more years of experience in web or product design
  • Proven track record of shipping conversion-focused work in B2B SaaS
  • Expertise in growth frameworks and conversion rate optimization techniques
  • High level of craft in visual and interaction design
  • Fluency in using AI tools like Figma Make or Cursor

Your impact

You will increase visitor comprehension and reduce friction, leading to measurable improvements in qualified leads and trial starts. By designing clear experiments and high-quality experiences, you will raise the standard for web growth design and foster strong collaborative relationships across the organization.

Prepared by DesignJobs.World from information in the employer's posting.
Check the original listing for the latest details.

Original job posting

Read the complete description on Intercom's careers page.

View original job posting
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