Senior Experience Designer at Biglight

The role

As a Senior Experience Designer, you will lead research and design activities to solve complex customer and business challenges. You will translate customer insights into intuitive products and services while managing key workstreams and client relationships.

What you'll do

• Plan and deliver user research activities including interviews and usability testing
• Analyze qualitative and quantitative data to uncover actionable customer insights
• Create UX deliverables such as user flows, wireframes, and service blueprints
• Lead workshops and design reviews to facilitate client decision-making
• Develop experience strategies that connect user needs with business outcomes
• Mentor junior team members to ensure quality and consistency across projects

What you'll bring

• Minimum of five years experience in user research and UX design
• Proficiency with digital collaboration tools including Figma and Miro
• Proven ability to lead research activities and facilitate workshops
• Strong stakeholder management and communication skills
• Experience coaching and supporting the development of junior designers

Your impact

You will turn customer insights into solutions that deliver measurable impact for leading global brands. By balancing customer needs with commercial value, your work will directly shape products and services that improve user outcomes and drive business growth.