WHOOP is seeking a Senior Retail Experience Designer to help shape how our brand comes to life in the physical world. This role sits at the intersection of industrial design, spatial storytelling, and brand experience, creating environments that communicate WHOOP’s commitment to performance, precision, and design excellence.
You’ll design and develop retail fixtures, display systems, and in-store experiences that express WHOOP’s premium aesthetic while maintaining technical rigor and scalability. From concept through installation, you’ll collaborate with internal teams and external fabrication partners to deliver environments that feel elevated, human, and unmistakably WHOOP.
RESPONSIBILITIES:
- Design and develop fixtures, merchandising systems, and retail environments that translate WHOOP’s brand into spatial experiences.
- Produce concept sketches, 3D renderings, and detailed technical drawings to communicate vision, guide fabrication and installation.
- Partner with fixture agencies and fabrication vendors to engineer, prototype, and mass-produce designs at a high standard of quality.
- Collaborate with Brand Design, Marketing, Retail Operations, and Engineering to ensure alignment of function, aesthetics, and storytelling.
- Contribute to the design of new store formats, pop-ups, and partner installations — ensuring consistency across all touchpoints.
- Maintain a hands-on approach through design development, sampling, and on-site installation reviews to uphold creative integrity.
- Travel occasionally for market visits, retailer visits, and other site-specific reviews and evaluations.
QUALIFICATIONS:
- 5–10 years of experience in retail fixture and experiential design, ideally within a premium or performance-focused brand.
- Proven ability to bring fixtures and environments from concept through fabrication and rollout.
- Deep understanding of materials, finishes, lighting, and engineering details that convey a refined, technical aesthetic.
- Experience working with fixture vendors, global fabricators, and installation partners.
- Proficiency in 3D design tools (Revit, SolidWorks, Rhino, or SketchUp) and Adobe Creative Suite.
- Excellent communication skills and ability to work across creative, operations, and leadership teams.
- A portfolio that reflects craftsmanship, design excellence, and a clear sense of brand expression through experience driven design.
This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.
Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.
WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values.
At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success.
The U.S. base salary range for this full-time position is $104,000-$156,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training.
In addition to the base salary, the successful candidate will also receive benefits and a generous equity package.
These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.
