About The Company
TOPdesk is a renowned international software company specializing in service management solutions. With a dedicated team of 700 employees across eight countries, TOPdesk serves a diverse global customer base of over 5,000 organizations. Our innovative platform streamlines service delivery processes for IT, facilities, HR, and other departments, enabling organizations to improve efficiency, enhance user experience, and foster better internal collaboration. Committed to continuous improvement and technological excellence, TOPdesk is recognized for its customer-centric approach and robust service management tools. Our presence in multiple countries underscores our commitment to delivering localized solutions while maintaining a unified global standard of quality and innovation.
About The Role
We are seeking a talented and experienced UX Designer - Design Systems to join our dynamic product enablement team at TOPdesk Deutschland GmbH. In this role, you will be instrumental in shaping and maintaining our design systems, ensuring consistency, usability, and aesthetic excellence across all our digital products. You will collaborate closely with product managers, developers, and other designers to create intuitive, accessible, and engaging user interfaces that meet the needs of our diverse user base. Your expertise will help us scale our design efforts, improve user satisfaction, and support the ongoing evolution of our software solutions. This position offers an exciting opportunity to influence the future of service management tools on a global scale, working within a multidisciplinary team dedicated to innovation and excellence.
Qualifications
The ideal candidate will possess a strong background in UX design with a focus on design systems and user-centered design principles. A bachelor’s or master’s degree in Design, Human-Computer Interaction, Psychology, or a related field is preferred. Proven experience in developing and maintaining design systems for complex digital products is essential. Proficiency in design and prototyping tools such as Figma, Sketch, Adobe XD, or similar is required. A solid understanding of front-end development technologies like HTML, CSS, and JavaScript is a plus, facilitating effective collaboration with development teams. Excellent communication skills, a keen eye for detail, and the ability to translate user needs into compelling visual solutions are critical for success in this role. Prior experience working in agile environments and familiarity with accessibility standards will be advantageous.
Responsibilities
As a UX Designer - Design Systems, your core responsibilities will include developing, maintaining, and evolving our design system components to ensure consistency across all products. You will collaborate with cross-functional teams to understand user requirements and translate them into scalable design solutions. Conduct usability testing, gather feedback, and iterate on designs to enhance user experience. You will also establish and document design guidelines, best practices, and standards to ensure seamless implementation by development teams. Regularly review and update the design system to incorporate new features, technologies, and user insights. Additionally, you will advocate for user-centric design principles within the organization and contribute to a culture of continuous improvement and innovation.
Benefits
TOPdesk offers a comprehensive benefits package designed to support the well-being and professional growth of our employees. This includes competitive salary packages, flexible working hours, and opportunities for remote work. Employees have access to ongoing training and development programs, fostering continuous learning and career advancement. We promote a healthy work-life balance through generous paid time off, wellness initiatives, and a supportive work environment. Additionally, employees benefit from a collaborative company culture that values innovation, diversity, and inclusion. TOPdesk also provides various social and team-building activities, along with modern office facilities in Kaiserslautern, Delft, or Budapest, depending on the location.
Equal Opportunity
TOPdesk Deutschland GmbH is an equal opportunity employer. We are committed to creating an inclusive environment where all employees and applicants are treated with respect and fairness. We celebrate diversity and do not discriminate based on race, ethnicity, gender, age, religion, sexual orientation, disability, or any other protected characteristic. Our goal is to foster a workplace culture that encourages innovation, collaboration, and mutual respect, enabling everyone to thrive and contribute to our shared success.
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