Staff Product Designer, Family Experience at A Place for Mom

The role

A Place for Mom is seeking a Staff Product Designer to lead design for the Consumer Experience workstream. You will transform emotionally complex senior care decisions into intuitive, trustworthy product experiences across multiple digital channels.

What you'll do

• Own end-to-end product design for consumer workstreams from discovery to production
• Translate information-heavy care decisions into clear and intuitive workflows
• Partner with cross-functional leaders to define problem framing and success criteria
• Use research and analytics to guide design decisions and product strategy
• Apply and extend shared design patterns to ensure coherence across touchpoints
• Experiment with AI tools to accelerate design exploration and improve quality

What you'll bring

• At least seven years of product design experience on complex consumer products
• Strong portfolio demonstrating end-to-end ownership and strategic influence
• Proficiency in interaction design, systems thinking, and information architecture
• Hands-on experience experimenting with AI tools in the design process
• Excellent Figma skills and ability to communicate design intent through storytelling

Your impact

You will play a critical role in helping families navigate high-stakes senior care decisions with confidence and clarity. By integrating AI-native tools and raising the design quality bar, you will improve family outcomes and drive business performance across the marketplace.