Sr. Content Designer at Felix

The role

Felix is seeking a Senior Content Designer to shape patient communications and simplify complex healthcare information across their digital platform. As the first hire in this discipline, you will combine hands-on writing with strategic leadership to build the content design practice from the ground up.

What you'll do

• Shape patient communication strategies throughout the entire healthcare journey
• Develop and test messaging concepts using data and patient feedback
• Write clear copy for product experiences and customer communications
• Collaborate with cross-functional teams to ensure a consistent brand story
• Translate complex medical concepts into approachable and human language
• Create practical guidelines and AI-powered processes to scale content production

What you'll bring

• Five or more years of experience in content design or UX writing
• Portfolio demonstrating hands-on product writing and strategic thinking
• Exceptional writing and editing skills with high attention to detail
• Proficiency with AI writing tools and prompt engineering techniques
• Ability to thrive and manage priorities in a fast-paced startup

Your impact

This role will define the voice and tone of Felix, ensuring patients feel informed and confident during their healthcare journey. By establishing the company's first content design framework and leveraging AI tools, the hire will significantly improve the scalability and quality of patient communications.