TryHackMe

EMEA (Remote)

Product Designer

REMOTE MID
Posted 7 days ago

Quick Summary

Role Overview

TryHackMe is seeking a Growth Designer to create experiences that convert new signups into habitual learners and paying customers. You will design end-to-end systems for onboarding, activation, and monetization while working closely with product and engineering teams.

Key Responsibilities

  • Partner with product managers and engineers on activation and monetization flows
  • Design and run data-driven experiments using A/B testing and rapid prototyping
  • Shape squad strategy by translating behavioral data and user feedback into solutions
  • Conduct user research and usability tests to identify and reduce onboarding friction
  • Collaborate with content designers to create jargon-light messaging for new users
  • Establish design standards for activation and monetization across the learning experience

Requirements Snapshot

  • At least two years of product design experience in consumer growth roles
  • High energy and a strong sense of ownership to drive projects forward
  • Ability to think in outcomes and simplify complex user experiences
  • Strong collaboration skills with product, engineering, and data teams
  • Proficiency in Figma and comfort using AI tools for prototyping

Expected Impact

You will directly influence the company's growth by improving user retention and conversion rates through evidence-based design iterations. By streamlining the journey from first click to subscription, your work will help millions of users successfully build real-world cybersecurity skills.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

Join our product team

TryHackMe helps millions of people go from cybersecurity beginner to job ready through hands on, gamified learning.

Today more than 8 million users use TryHackMe to build real cybersecurity skills.

We're hiring a Growth Designer to shape the experience that turns new signups into habitual learners and, eventually, paying customers.

You'll design the systems that guide users from their first click through their first returning session to their first paid decision, working end to end from discovery through shipped experiment.

The Role

You’ll partner closely with Product Managers and Engineers across teams working on the core B2C user experience, particularly in activation and monetisation, including onboarding flows, paywalls, and in-product conversion touch points, tuned to where a user actually is in their first weeks rather than a single fixed moment.

Design and run data driven experiments on activation, multi day return, and conversion across learner segments, rapidly prototyping, A/B testing, and iterating with cross functional partners based on hypotheses and evidenceHelp shape squad strategy alongside the PM, Engineering, and DataTranslate behavioural data, room and path analytics, and user feedback into design solutions that reduce friction and drive confident decisions to return and eventually subscribeConduct user research and usability tests to uncover friction in onboarding, path selection, and paywall moments, turning insights into design iterations and new experiment ideasCollaborate with Content Design on rooms, feature descriptions, and conversion messaging that stays jargon light for people new to cybersecurityEstablish activation and monetisation design standards that blend seamlessly into the core learning experienceCommunicate design vision and rationale clearly, influencing stakeholders including the CEO and Head of ProductIntegrate AI and emerging technologies to accelerate validation, discovery, and prototyping

What We Value in Designers

Great designers at TryHackMe combine strong product thinking with speed and ownership. The most successful people in this role tend to:

Design with conviction - form clear opinions and take responsibility for decisions.Move with speed - share work early, iterate quickly, and refine through feedback.Focus on impact - care about improving the product, not just producing designs.Collaborate deeply - work closely with PMs and engineers to reach the best outcome.Communicate clearly - make your thinking visible so the team understands the reasoning behind decisions.Show strong product sense - simplify complexity and make thoughtful trade-offs.

What You'll Need

2+ years of product design experience, ideally in consumer growth rolesHigh energy and strong sense of ownership, you push things forward without waiting to be toldThink in outcomes, not just screensCare deeply about clarity and user experienceStrong collaboration skills with PM, Engineering, and DataProficiency in Figma, comfort using AI tools to accelerate prototyping, experience with analytics platforms is a plus

Benefits & Perks

🌍 Fully remote🕒 Flexible working, with trust and autonomy (and occasional intensity)💻 Dedicated work equipment📚 £2,500 annual learning budget⛱️ Annual company retreat🍕 Regular company-paid lunches🧡 Health insurance (where applicable)🍼 Enhanced parental leave💸 Pension / 401k options

Hiring Process

Initial screening callIntro call with Head of Product or Team MemberPractical exercise stage with a Product Manager and Product DesignerFinal conversation with Co-Founder / Head of Product

TryHackMe takes the pain out of learning and teaching cyber security. Our platform makes it a comfortable experience to learn by designing prebuilt courses that include virtual machines (VM) hosted in the cloud and ready to be deployed. This avoids the hassle of downloading and configuring VMs. Our platform is perfect for CTFs, Workshops, Assessments, or Training. We've come a long way since launching in 2018, with over 8 million users on the platform!

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