Product Design Lead at Carrot Fertility

The role

Carrot is seeking a Lead Product Designer to shape the end-to-end mobile experience for members across fertility, pregnancy, and menopause care. Reporting to the Director of Product, you will lead design for the mobile app while focusing on creating seamless journeys and driving daily engagement.

What you'll do

• Lead end-to-end mobile design from initial concept to high-fidelity execution on iOS and Android
• Design information architecture and navigation to unify distinct parts of the member experience
• Create engaging experiences that drive daily and weekly member adoption and retention
• Transform complex and nuanced clinical information into simple and trustworthy user interfaces
• Collaborate with Content Designers to ensure visual and written communication are perfectly integrated
• Conduct qualitative and quantitative user research to ground all design decisions in evidence

What you'll bring

• Over ten years of experience in product and UX design with a mobile-first portfolio
• Proven track record of designing consumer apps focused on habit formation and behavior change
• Deep expertise in systems thinking and creating high-fidelity visual and interaction designs
• Proficiency in using and designing AI-powered product experiences as part of a core practice
• Experience leading user research and usability testing to drive product strategy

Your impact

Within the first 18 months, you will have shipped design work that measurably improves member adoption and engagement metrics. Your contributions to the design system will enable teams to ship faster and more consistently across the organization. By conducting deep user research, you will develop a sharp sense of product updates that best align member needs with core business objectives.