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Thatch

Austin, New York

Head of Product Design at Thatch

REMOTE SENIOR
Posted 1 day ago
$220,000 - $290,000
Thatch logo

Company snapshot

Thatch

Thatch is a modern health benefits platform that offers personalized healthcare experiences to employees through an ICHRA, revolutionizing the traditional group health plan approach.

Finance Information Technology & Services B2C Insurance
HQ
San Francisco, California, United States
Team size
11-50
Founded
2021
Funding raised
$6M
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Quick Summary

Role Overview

As the Head of Design, you will lead product and brand design to redefine the healthcare experience. You will grow an exceptional team and set the creative direction for a company rebuilding health benefits from the ground up.

Key Responsibilities

  • Set design strategy across product, website, brand, and marketing.
  • Lead and grow a high-performing team of designers.
  • Foster a culture of thoughtful and direct design critique.
  • Simplify complex healthcare experiences using first principles.
  • Partner with cross-functional teams to ship high-impact work.
  • Maintain a high bar for craft and creative direction.

Requirements Snapshot

  • Seven plus years of professional design experience.
  • Three plus years leading and developing design teams.
  • Track record of delivering high-quality product experiences.
  • Experience in fast-moving and high-growth technology companies.
  • Background as both an individual contributor and leader.

Expected Impact

You will set a new standard for healthcare design by transforming complex workflows into intuitive and beautiful experiences. Your leadership will cultivate a high-performing design team and establish a culture of craft that differentiates Thatch in the market.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed). For full details, see the description below.

Compensation

$220,000 - $290,000

Job Description

About the role

Healthcare in America is notoriously complex, opaque, and outdated. We’ve been conditioned to have low expectations for the user experience in healthcare, accepting clunky portals, confusing workflows, and endless toil as the cost of doing business.

At Thatch, we believe great design is a missing catalyst for fixing healthcare. We’re rebuilding health benefits from the ground up to create a personalized, transparent, and genuinely joyful experience for every employee, employer, broker, and partner we work with.

As our Head of Design, you’ll lead product and brand design at Thatch and help us set a new bar for what healthcare can look and feel like. You’ll lead and grow an exceptional design team, set the creative direction for the company, and bring consumer-grade craft and polish to every experience we create.

What you'll do

  • Set and execute a design strategy across our product, website, brand, and marketing experiences.
  • Lead, develop, and grow a high-performing team of product and brand designers.
  • Set a high bar for craft and create a culture of thoughtful, direct design critique and continuous improvement.
  • Think from first principles about complex healthcare experiences and make them simple, intuitive, and beautiful.
  • Partner closely with Product, Engineering, Marketing, Sales, and Operations to understand our users and ship high-impact work quickly.

Background we're looking for

  • 7+ years of design experience, including 3+ years leading and developing design teams.
  • Exceptional design taste and a track record of delivering high-quality product experiences.
  • Significant experience as both an individual contributor and design leader.
  • Experience setting design direction and raising the quality bar across a team or organization.
  • Experience operating in a fast-moving, high-growth technology company.

Experience we’d be particularly excited about

  • Experience across both product and brand design.
  • Experience simplifying complex or regulated products.
  • A background spanning both B2B and B2C experiences.
  • Experience working in a fast-moving agency or studio environment.
  • Healthcare experience is helpful, but not required.

What to expect

We aim to keep the process thoughtful, rigorous, and efficient. Most candidates complete it within three weeks. You can expect:

  • Recruiter Conversation: 30 minutes to discuss your background, what you’re looking for, and the role.
  • Hiring Manager Conversation: 30 minutes with our President to talk about your experience and approach to design leadership.
  • Portfolio Review: 60 minutes with members of the design team to walk through your work and impact.
  • Functional Interviews: Three 30-minute conversations with team members to go deeper into how you think, lead, and work with others.
  • Executive Conversation: 30 minutes with our CEO to discuss leadership, values, and building at Thatch.
Estimated Compensation Range
$220,000—$290,000 USD
 

About Thatch

We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.

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