Job Description
We're looking for an experienced Product Designer who is passionate about solving real customer problems, thrives on turning complexity into simplicity, and loves using data, insight and experimentation to create exceptional digital experiences.
This is an opportunity to shape products used by millions of consumers to improve their financial health, working at the heart of a cross-functional product team where your ideas, creativity and customer focus will directly influence the experiences we build.
You'll work closely with Product Managers, Engineers, Researchers and other specialists to uncover customer needs, define opportunities, test ideas and design products that deliver meaningful outcomes for both our customers and the business.
Reporting to a Lead Product Designer, you'll also be part of a talented and collaborative design community where you'll share ideas, challenge thinking, develop your craft and help shape the future of design at Experian.
What You'll Do
- Lead the design of digital experiences across web and mobile, taking products from discovery through to launch and continuous optimisation.
- Work closely with customers to uncover pain points, understand behaviours and identify opportunities to create value.
- Transform insights, data and business goals into simple, intuitive and engaging user experiences.
- Prototype and test ideas quickly, using experimentation and customer feedback to validate solutions and reduce risk.
- Partner with Product Managers and Engineers to define problems, shape strategy and deliver impactful outcomes.
- Use product metrics, customer data and performance measures to assess success and continuously improve experiences.
- Navigate complex regulatory requirements while maintaining a relentless focus on customer needs.
- Explore emerging technologies, including AI-powered design tools, to enhance the way we design and build products.
Qualifications
- You've designed successful digital products in a consumer-focused environment and understand what drives customer engagement, loyalty and growth.
- You have proven experience delivering end-to-end product design, from discovery and research through to launch and optimisation across web and mobile experiences.
- You're a natural problem solver who loves turning complex challenges into simple, intuitive experiences that customers value.
- You have a strong portfolio showcasing customer-centred design, measurable results, and commercial impact.
- You bring an experimentation mindset, using research, testing, customer feedback, and data to validate ideas and drive better outcomes.
- You understand product metrics and performance measures and know how to use data to inform decisions and demonstrate impact.
- You're highly skilled in Figma, modern prototyping tools, design systems, and accessible design practices.
- You thrive in collaborative Agile teams, enjoy influencing stakeholders, and are passionate about creating exceptional customer experiences.
Additional Information
Benefits package includes:
- Hybrid working - 40% office based
- Great compensation package and discretionary bonus
- Core benefits include Pension, Bupa healthcare, Sharesave Scheme and more
- 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Recruitment Fraud Awareness - Experian's recruitment process is conducted only through authorised channels. Recruitment communications will only be sent from an @experian.com email address. Experian will never ask candidates to make any payment as part of an application, interview, assessment, onboarding, or recruitment process. To apply for roles or verify opportunities, please visit experian.com/careers
Grade: E/EB9
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