Glean

Bengaluru

Product Designer

FULL TIME ON-SITE MID
Posted about 2 years ago

Quick Summary

Role Overview

Glean is seeking an experienced Product Designer to shape the future of work through their AI-powered knowledge management platform. This role involves collaborating with cross-functional teams to deliver category-defining products used daily by customers. The designer will have a significant impact on a product used by hundreds of companies worldwide.

Key Responsibilities

  • Drive the complete product design lifecycle for major features, from user research to problem-solving.
  • Prototype ideas, design detailed flows and interactions, and partner with engineers for implementation.
  • Produce necessary design artifacts including specs, sketches, wireframes, mocks, and prototypes.
  • Contribute to Glean's design system and component library.
  • Share work regularly with design teams, cross-functional partners, leadership, and the wider company.
  • Uphold high standards for design and product quality throughout the development process.

Requirements Snapshot

  • Minimum 5+ years of generalist product design experience in a software shipping organization.
  • Proven experience designing for B2B products.
  • Proficiency in design tools like Figma for high-fidelity mockups and interactive prototypes.
  • Ability to understand technical concepts, with bonus points for knowledge of LLMs, code, APIs, or databases.
  • Strong written, verbal, and storytelling skills for communicating design rationale.

Expected Impact

The Product Designer will directly influence the user experience of Glean's AI-powered knowledge management platform, impacting productivity and collaboration for knowledge workers across hundreds of companies. Their work will contribute to redefining how employees access and utilize information, ultimately shaping the intelligence systems of organizations globally.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

About Glean:

Founded in 2019, Glean is an innovative AI-powered knowledge management platform designed to help organizations quickly find, organize, and share information across their teams. By integrating seamlessly with tools like Google Drive, Slack, and Microsoft Teams, Glean ensures employees can access the right knowledge at the right time, boosting productivity and collaboration. The company’s cutting-edge AI technology simplifies knowledge discovery, making it faster and more efficient for teams to leverage their collective intelligence.

Glean was born from Founder & CEO Arvind Jain’s deep understanding of the challenges employees face in finding and understanding information at work. Seeing firsthand how fragmented knowledge and sprawling SaaS tools made it difficult to stay productive, he set out to build a better way - an AI-powered enterprise search platform that helps people quickly and intuitively access the information they need. Since then, Glean has evolved into the leading Work AI platform, combining enterprise-grade search, an AI assistant, and powerful application- and agent-building capabilities to fundamentally redefine how employees work.

About the Role:

Glean is looking for an experienced Product Designer to help define the future of work. You’ll collaborate closely with PMs, engineers, customer success advocates, and marketers, to ship category-defining product that’s used daily by customers to do their work. 

As a Product Designer, you’ll be joining an experienced, tight-knit, and collaborative group of folks who love combining research, data, intuition, and best practices into a user-centered design process. You’ll have an outsized impact on the product, used across hundreds of companies across many different industries, and an incredible opportunity to shape the system of intelligence for every company in the world.

You will:

  • Own and drive the complete product design lifecycle of major features from end to end, doing user research or partnering with others to understand customer needs and translating those insights into products and features that solve real problems for knowledge workers in organizations.
  • Prototype ideas quickly to assess viability, design detailed flows and interactions to turn your features into a reality, and partner closely with engineers to build, iterate on, and ship those ideas.
  • Produce whatever artifacts are needed - specs, sketches, wireframes, mocks, prototypes, etc. to take UI ideas into production.
  • Contribute to Glean’s design system and component library
  • Contribute to design team processes and share work regularly with designers, cross-functional teams, leadership, and the company
  • Uphold high standards for design and product quality.
  • Partner with product managers to shape roadmaps.

About you:

  • Minimum of 5+ years prior generalist product design experience in an organization that has shipped software to users, working closely with product, engineering, and product marketing teammates to develop strategy and rationale for features.
  • Experience designing for B2B product 
  • Ability to design polished, high-fidelity mockups and interactive prototypes of your solutions in design tools like Figma.
  • Ability to understand technical concepts (bonus if you have working knowledge of LLMs, code, APIs, databases, etc.)
  • Experience collaborating with different disciplines and incorporating feedback into your work.
  • Strong written, verbal, and storytelling skills to help people across the company understand the rationale behind your designs. 
  • Thrive in ambiguity and can independently prioritize work based on user needs and business goals, and take responsibility to drive product ideas forward
  • Ability to think systematically about problems given tradeoffs and constraints, and go deep on details through continual rapid iteration.
  • A learning and growth mindset with an ability to self-start on problems, a willingness to own problems, and a desire to make things better. 

Compensation & Benefits:

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. We're committed to an inclusive and diverse company. We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

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