tin-can

Seattle

Principal Product Designer, Core Experience at tin-can

ON-SITE SENIOR
Posted 4 days ago
tin-can logo

Company snapshot

tin-can

Tin Can - Join the Waitlist offers a small communication device called the Tin Can, which allows children to connect and call their approved contacts using a traditional landline handset, all managed through a parent-controlled app.

Consumer Electronics Technology Telecommunications B2C

Quick Summary

Role Overview

Tin Can is seeking a Principal UX Designer to lead the end-to-end software experience for their screen-free communication devices. You will design for both parents and children, ensuring a seamless journey from onboarding to daily use. This hands-on senior role involves shaping product strategy and establishing scalable design systems.

Key Responsibilities

  • Own the software experience across the parent app and device onboarding.
  • Conduct user research with families to identify friction points and opportunities.
  • Partner with Product to define strategic direction and product roadmaps.
  • Establish design patterns and language to scale the product efficiently.
  • Create prototypes and write copy to ensure high quality execution.
  • Collaborate with engineering and brand teams to maintain product coherence.

Requirements Snapshot

  • Over ten years of experience designing and shipping consumer digital products.
  • Strong visual design skills with the ability to simplify complex workflows.
  • Expertise in systems thinking and building reusable design foundations.
  • Proficiency in using AI tools to accelerate design and production processes.
  • Proven judgment regarding user trust and safety for children and parents.

Expected Impact

You will define the foundational user experience that enables Tin Can to scale to thousands of families while maintaining high standards of safety and simplicity. By bridging the gap between hardware, software, and brand, you will create a product that families find indispensable for screen-free connection. Your work will directly influence the company's ability to protect childhood through thoughtful, intentional design.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

About Tin Can

Tin Can is building a safer, simpler way for kids to connect — without smartphones. We're creating screen-free, delightful devices and services that let families call the people who matter most, free from the noise of today's digital world.

We're building a bold, authentic, nostalgic, and kinda quirky brand that resonates with folks who want something simpler & better for their kids than the tech-infused lives we're currently living (and who have a sense of humor about it). As we gear up to scale to thousands of families, we're ready to bring on a designer to help make it happen.

The Role

Kids want a phone that just works. Parents want to know exactly what it's doing. Designing for both, at once, without either one feeling like an afterthought — that's the role.

We're looking for a Principal UX Designer to own the experience of Tin Can from a family's first consideration to their eight millionth call. That means the app parents live in (contacts, quiet hours, their whole relationship with the device) and it means onboarding and retention, the moments that turn a new box on the counter into something a family can't imagine living without.

This isn't just a design-what's-asked-of-you role. You'll run research to understand what's actually working and what isn't, partnering with Product to figure out what to do next, not just how to build it. You'll work closely with the Head of Product, Engineering, and Brand so that software, hardware, and brand feel like one coherent product rather than a set of one-offs. This is a hands-on senior IC role: You'll do the design work yourself, and you'll establish the patterns, flows, and design language that let us scale design deliberately, including with AI, over time.

What You'll Do

  • Own design across the whole software experience, shaping the core Tin Can experience, the stuff that keeps the phone ringing

  • Run research yourself, talk to families, watch where things break, to set your next move

  • Shape what we build next, not just how; you're a strategic thought partner to Product, not just an executor

  • Build the patterns and design language that help the team and when appropriate, AI, move fast but meet our bar

  • Get hands-on: prototype it, write the copy, sit with an engineer until it’s right

What We're Looking For

  • 10+ years designing and shipping consumer digital products, with clear examples of owning complex experiences end to end

  • Excellent visual design craft, with a gift for making complex workflows feel simple

  • A strong systems thinker who builds reusable foundations, not just one-off screens

  • A strategic partner to Product who shapes what we build next, not just how

  • Fluency using AI as a design multiplier (exploration, prototyping, production), and genuine interest in building a foundation the team can scale with it

  • Excellent judgment around user trust, safety, and quality, especially designing for kids and the parents who trust us

  • Ability to set direction and move independently, with little oversight

  • Hands-on and scrappy approach; you'd rather build the component or run the test yourself than wait on someone else

  • Low-ego and collaborative vibes; you share credit and pitch in on problems that aren't yours

Why Join Tin Can

  • We're building tech that protects childhood: We're on a quest to give kids a more analog childhood — one with real conversations, real connection, and way less screen time. No doomscrolling, data mining, or dopamine traps — just a simpler, better way for kids to stay in touch. This is a rare opportunity to build something that truly matters.

  • You'll set the foundation, not inherit one: As our first dedicated UX owner, you'll define how the software experience looks, feels, and scales — with the autonomy and backing of the founding team to do it right.

  • Small, high-trust team: Every company says "team," but at Tin Can it means something different. We're a small, mission-driven group that genuinely has each other's backs — professionally and personally. You'll be joining a tight-knit crew where your ideas and instincts matter from day one.

  • Room to explore, not just execute: You'll have the space to explore new ideas, challenge assumptions, and shape an experience that reflects our values of trust, simplicity, and care.

If you're excited by the idea of shaping how thousands of families experience something simpler and better for their kids, please reach out. We can't wait to meet someone who's ready to jump in, set the bar, and help us grow.

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