Meewerkstage Design at KPN

Amsterdam, Netherlands

On-site Mid level
Posted about 1 month ago
KPN logo
KPN

Amsterdam, Netherlands

On-site

Opens KPN's careers page

KPN logo

Company snapshot

KPN

KPN is a leading telecommunications and information technology provider in the Netherlands, offering a comprehensive range of services including fixed and mobile telephony, broadband internet, and television to both retail consumers and business clients.

Networking B2C Internet Telecommunications
HQ
Den Haag, Zuid-Holland, Netherlands
Team size
10K-50K
Founded
1852

Role guide

The role

This internship offers a firsthand look at how design shapes a major Dutch brand with millions of customers. You will work alongside an award-winning team to develop skills in design evaluation, strategic thinking, and stakeholder management.

What you'll do

  • Learn from various design disciplines including UX and service design
  • Analyze customer journeys across app, web, and service environments
  • Test selected processes from an experience quality perspective
  • Identify opportunities for usability, consistency, and emotional impact
  • Create evaluations with concrete and actionable recommendations
  • Present findings and insights to stakeholders within the company

What you'll bring

  • Currently studying Digital Design or a related field
  • Ability to analyze and test digital customer journeys
  • Strong communication skills in both Dutch and English
  • Resident of the Netherlands available for at least 5 months
  • Proficiency in translating observations into structured recommendations

Your impact

Your work will directly contribute to the improvement of the customer experience by providing actionable insights. By identifying gaps in usability and consistency, you help shape how millions of users interact with one of the largest brands in the Netherlands.

Prepared by DesignJobs.World from information in the employer's posting.
Check the original listing for the latest details.

Original job posting

Read the complete description on KPN's careers page.

View original job posting
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