Creative Account Manager - MX at WITHIN

Role Overview

WITHIN is seeking a Creative Account Manager in Mexico City to lead day-to-day operations for a portfolio of consumer brand clients. This role focuses on delivering high-quality creative work on schedule while driving measurable business results and account growth.

Key Responsibilities

• Manage all day-to-day client communications and relationship health
• Oversee the end-to-end creative process from briefing to final delivery
• Monitor contract scopes and identify opportunities to price extra work
• Analyze creative performance with media teams to develop new testing strategies
• Identify and build cases for growth opportunities within existing client accounts
• Integrate AI tools into daily workflows for research and project management

Requirements Snapshot

• Three to five years of account management experience in an agency or brand
• Background in consumer brands such as DTC, retail, or ecommerce
• Experience delivering paid social creative for Meta, TikTok, and YouTube
• Proven track record of managing client relationships directly
• Ability to work on-site five days a week in Mexico City

Expected Impact

This role will drive client success by ensuring creative projects are executed efficiently and aligned with performance goals. By bridging the gap between creative and media, the manager will help scale accounts and maintain the company's reputation as a high-performance branding partner.