Moneyfarm

Milan

Lead Product Designer

FULL TIME ON-SITE SENIOR
Posted 4 months ago

Quick Summary

Role Overview

As a Lead Product Designer, you will take ownership of the design and user experience for customer journeys while managing and mentoring a team of product designers. You will remain hands-on, collaborating with the Product team to shape the digital presence of a leading pan-European fintech brand.

Key Responsibilities

  • Lead and mentor a team of product designers to foster a culture of excellence
  • Conduct user research and feedback analysis to inform data-driven design decisions
  • Oversee the design process for web and mobile applications from wireframing to interaction
  • Continuously optimize the user interface to ensure high usability and accessibility
  • Develop and maintain design systems and component libraries for brand cohesion
  • Create interactive prototypes and conduct usability testing to validate design solutions

Requirements Snapshot

  • At least five years of experience in product design with leadership or mentorship roles
  • Previous experience in financial services or digital investment platforms
  • Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite
  • Demonstrated experience building and evolving comprehensive design systems
  • Solid understanding of front-end technologies and mobile HIGs

Expected Impact

The Lead Product Designer will enhance the overall user journey and digital presence of the platform, directly impacting the financial well-being of over 167,000 active investors. By establishing design excellence and mentoring the team, this role ensures the delivery of best-in-class investment solutions that protect and grow client wealth.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

We are a rapidly growing pan-European digital wealth manager, serving over 167,000 active investors with more than £5.5 billion invested on our platform. We began in Milan in 2011 with the purpose to help more people improve their financial well-being by making personal investing simple and accessible through technology. Fast forward to today, and we are recognised as one of the most innovative fintechs, headquartered in the heart of London.

With a team of 220+ people across 4 offices in Italy and the UK, we are proudly backed and funded by major partners including Poste Italiane, Cabot Square Capital, United Ventures, and Allianz.

Our vision

Our vision is to combine passion, expertise, and technology to provide best-in-class investment solutions and advice that protects and grows client wealth over time.

Our Core Values:

We’ve built our business on three Principles:

  • Relationships are our first asset: We’re one team, built on trust, honesty, and transparency. We value our relationships above all else.
  • Trust drives success: We give each other the space to grow. We empower our employees to succeed, so they can make a real impact.
  • Our customers dream big, just like us: We see the bigger picture and we make sure our customers see it, too. We’re always focused on the best outcomes for our clients and for each other, no matter what the goal, or how big the dream

What this means in practice:

At Moneyfarm, our success comes from the impact each of us makes. We move with purpose, urgency, and ambition, focused on delivering outcomes that matter for our clients and our business. Everyone is empowered to take ownership, challenge the status quo, and turn bold ideas into results. As we evolve, we embrace AI as a catalyst for sharper thinking, smarter decisions, and even greater impact.

Our diversity makes this possible. Different perspectives, backgrounds, and experiences fuel our creativity and drive better decisions — it’s our competitive edge. We value people for who they are and their unique strengths: that's why we offer flexible ways of working to support them in doing their best work.

About the role:

We are seeking an experienced and visionary Lead Product Designer to join our team. In this role, you will take ownership of the design and user experience for our customer experience, while also leading, mentoring, and managing a team of product designers. As the Lead Product Designer, you will remain hands-on, working closely with the Product team to play a crucial role in shaping the digital presence of our brand and enhancing the overall user journey for our clients.

Key Responsibilities

  • Design Leadership & Team Management: Lead, mentor, and manage a team of product designers, fostering a culture of high performance, collaboration, and continuous design excellence. Oversee project allocation and performance management for the design team.
  • User-Centric Design: Develop a deep understanding of our users' needs, behaviours, and pain points through user research, feedback analysis, and data-driven insights to inform design decisions and measure the impact of design changes.
  • Web/Mobile App Design: Lead the design process for our applications, including but not limited to wireframing, prototyping, visual design, and interaction design.
  • UX/UI Optimisation: Continuously optimize the user experience and interface of our apps to ensure usability, accessibility, and engagement.
  • Collaboration: Champion design thinking within the organization, helping teams focus on the holistic customer experience including product managers, developers, marketers, and stakeholders to align design goals with business objectives.
  • Design System: Lead the development and maintenance of our design systems, patterns, and frameworks that support a cohesive brand and experience. Creating and maintaining design documentation, including style guides, component libraries, and usage guidelines.
  • Prototyping and Testing: Create interactive prototypes and conduct usability testing to gather feedback and validate design solutions.
  • Stakeholder Management: Presenting design concepts and progress updates to stakeholders at various levels. Gathering and incorporating feedback from multiple stakeholders.
  • Stay Updated: Keep abreast of industry trends, best practices, and emerging technologies in web design and UX/UI to drive innovation and maintain competitive advantage.

  • Proven experience (5+ years) working as a Product Designer or similar role, with prior experience in a leadership or mentorship capacity
  • A background in financial services, particularly within DIY investment platforms or similar digital product environments.
  • Deep understanding of the fintech industry and competitive landscape.
  • Strong portfolio showcasing a range of projects with a focus on user-centred design principles, best practices, and responsive design solutions both on web and mobile.
  • Demonstrated experience building, implementing, and evolving design systems to ensure consistency and efficiency across digital products.
  • Proficiency in creating high-fidelity prototypes using tools such as Sketch, Adobe Creative Suite, Figma, or similar.
  • Proficiency in creating micro animations/interactions using tools such as Rive o Lottie
  • Solid understanding of front-end development technologies and iOS/Android HIGs to effectively collaborate with developers.
  • Excellent communication skills with the ability to articulate design decisions and rationale to both technical and non-technical stakeholders.
  • Knowledge of accessibility standards (WCAG) and best practices.
  • Familiarity with agile methodologies and design sprints.

Preferred Qualifications:

  • Experience with responsive and mobile-first design principles.
  • Bachelor's degree in Design, Human-Computer Interaction, or a related field.
  • Experience conducting user research, usability testing, and A/B testing.
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