(Junior) Projektingenieur Business Operations Support - Bereich Design 3DEXPERIENCE (m/w/d) – Digitalisierung in Luft- und Raumfahrt at Sopra Steria

The role

This role involves supporting end-users on-site with applications and processes, ensuring the smooth operation and success of client projects. You will be part of an expert team, leveraging your technical understanding to resolve issues and drive continuous improvement.

What you'll do

• Handle incidents and service requests, analyzing service interruptions and implementing continuous improvement.
• Provide design methods support, particularly for 3DEXPERIENCE (CATIA V5/6, ENOVIA).
• Offer 2nd and 3rd level user support for CAD and DMU tools.
• Assist with application quality assurance, including testing and analyzing test results.
• Troubleshoot and resolve technical issues related to CAD and PLM systems.
• Contribute to the overall success and satisfaction of clients through effective technical support.

What you'll bring

• Degree in Mechanical Engineering, Aircraft Construction, or Aerospace Engineering.
• Minimum of two years of professional experience.
• At least 2 years of design experience with CATIA (ideally CATIA V5/6).
• Experience with PLM and PDM systems (e.g., Siemens Teamcenter, PTC Windchill).
• Strong communication, proactive approach, and service-oriented mindset.

Your impact

The expected impact of this job is to ensure the seamless operation of client applications and processes, directly contributing to client satisfaction and project success. You will be instrumental in resolving technical challenges and driving improvements within the client's environment.