About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
Get to know our team:
The Customer Experience Group (CEG) Design team at Agoda shapes the experiences travelers rely on after they book. We focus on creating clarity, reducing effort, and helping users feel confident and in control across key post-booking journeys. Our work spans booking management, messaging, automation, refunds, and self-service tools used by millions of travelers on both app and web.
We collaborate closely with Product, Engineering, Research, Data, and Operations to solve complex UX problems at scale. The team moves quickly, experiments often, and brings together customer insight, business impact, and thoughtful design to improve the post-booking experience.
The opportunity:
As a Product Design Intern at Agoda, you will work as part of a multidisciplinary team partnering with a Product Manager, Engineers, Researchers and cross-functional stakeholders. Together, you will explore user problems, design solutions, and validate them through experimentation and research.
Design at Agoda is fast, data-informed, and iterative. You will see your work ship quickly and gather real-world feedback that directly influences the product’s evolution.
This internship offers hands-on experience designing for real users in a global travel platform. You will work on high-impact post-booking flows and help improve experiences that directly influence customer satisfaction and operational performance.
In this role, you'll get to:
- Work with the CEG Design team to improve post-booking workflows across app and web.
- Create wireframes, prototypes, and high-fidelity designs in Figma.
- Turn complex rules, policies, and timelines into simple, clear, and intuitive experiences.
- Contribute to user testing, gather insights, and translate findings into design recommendations.
- Use and help maintain the Agoda Design System to ensure consistency and quality.
- Participate in design critiques and collaborate with PMs, Engineers, Researchers, and Operations partners.
- Document design decisions, edge cases, and interaction behavior to support implementation.
- Assist in framing problems, building hypotheses, and identifying UX opportunities.
What you'll need to succeed:
- Currently enrolled as a 3rd-year student or below and will maintain student status throughout the internship period.
- Available to participate in the internship program from 22nd of May to 31st July 2026 (10-week program)
- A student portfolio or sample projects demonstrating design thinking.
- Basic proficiency in Figma or similar design tools.
- Strong interest in UX and UI design for real-world problems.
- Clear written and verbal communication skills in English.
- Ability to break down complexity and structure information clearly.
- Curiosity, openness to feedback, and eagerness to learn.
- Comfortable working in a fast-paced, multicultural environment.
- Understanding of interaction design or prototyping.
- Familiarity with design systems and reusable components.
#students #1 #summerinternship
Discover more about working at Agoda
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
