Head of Regional Digital Transformation & User Experience at asm

The role

The Head of Regional Digital Transformation and User Experience leads ASM’s digital operations across Asia, Europe, and the Americas. This role evolves traditional IT into a proactive, AI-enabled function focused on enhancing employee productivity and operational resilience. You will act as the regional voice for business needs, ensuring global digital standards align with local site requirements.

What you'll do

• Lead regional digital operations and site support across global offices and factories
• Build trusted partnerships with regional leaders to align digital services with business needs
• Manage the digital employee experience by reducing friction and improving service quality
• Implement AI-driven support and automation to modernize regional IT operations
• Ensure operational continuity and cybersecurity compliance across all regional locations
• Direct regional teams and vendors across diverse cultures and time zones

What you'll bring

• Degree in IT, Engineering, or Business Administration with 10 plus years of experience
• Extensive background leading multi-site IT operations within a global organization
• Proven expertise in digital workplace services and IT service management
• Strong ability to drive data-driven continuous improvement and proactive operations
• Excellent stakeholder management and influencing skills in high-demand environments

Your impact

This role will fundamentally modernize ASM’s regional digital landscape by shifting from reactive support to an intelligent, experience-led operating model. By successfully integrating AI and automation, the leader will directly improve employee adoption of new technologies and ensure the digital infrastructure supports the company's rapid growth and innovation goals.