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First Mile

London, England

Designer at First Mile

ON-SITE MID
Posted 8 months ago
First Mile logo

Company snapshot

First Mile

First Mile is a leading waste management and recycling company in London and the UK, serving over 30,000 businesses. They offer low-cost recycling and waste collection services, ensuring that no waste is sent to landfill. With a focus on sustainability...

B2C B2B Renewables & Environment Energy
HQ
London, Greater London, United Kingdom
Team size
51-250
Founded
2003
Funding raised
$5.4M
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Quick Summary

Role Overview

This role seeks a creative and motivated Designer to enhance the First Mile brand across marketing, sales, and digital experiences. It is ideal for someone early in their design career looking to develop skills in brand, marketing, and UX design. You will collaborate with various stakeholders to create engaging visual content and improve digital usability.

Key Responsibilities

  • Support the consistent application of the First Mile brand across all visual assets.
  • Design creative assets for marketing campaigns across digital and print channels.
  • Support UX design for the company website, focusing on usability and conversion.
  • Create and update sales assets to clearly communicate offerings and support new business acquisition.
  • Assist with the creation of diverse visual content, including videos and blog imagery.
  • Deliver design tasks to a high standard and on time, following established processes.

Requirements Snapshot

  • A solid grounding in visual and digital design, with examples of marketing or UX work.
  • An understanding of UX principles such as user journeys, hierarchy, and accessibility.
  • A curiosity for design trends and the ability to generate creative ideas.
  • Experience using design tools like Adobe Creative Suite, Figma, Canva, and PowerPoint.
  • Strong attention to detail regarding layout, typography, and visual consistency.

Expected Impact

You will contribute to delivering high-quality design that attracts new customers, engages existing ones, and clearly communicates First Mile's sustainability mission. Your work will help improve the usability and experience of digital touch points, supporting the company's growth and positive environmental impact.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

Description

About First Mile

At First Mile, we’re on a mission to slow down climate change by delivering smarter waste and recycling solutions that help businesses cut carbon, improve efficiency, and do good for the planet.

We’re proud to be one of the UK’s leading B2B sustainability and waste partners, working with over 30,000 businesses including Pret, Zara, and Netflix. Our brand and digital experience play a huge role in how customers discover, understand, and choose First Mile — and great design is central to that.

Your Mission

We’re looking for a creative and motivated Designer to help bring the First Mile brand to life across marketing, sales, and digital experiences.

This role is ideal for someone early in their design career who’s looking to develop across brand, marketing, and UX design. You’ll work closely with Marketing, Sales, and Product stakeholders to create engaging visual content and improve the usability and experience of our digital touch points.

You’ll support the delivery of high-quality design that helps attract new customers, engage existing ones, and clearly communicate our sustainability mission — while learning and growing as part of a collaborative team.

What You’ll Own

Brand & visual design:

  • Support the consistent application of the First Mile brand across all visual assets, following brand guidelines and best practices.

Marketing design:

  • Design creative assets for marketing campaigns across digital and print — including emails, social media, web pages, pitch decks, leaflets, and presentations.

UX & digital experience:

  • Support UX design for thefirstmile.co.uk, including wireframes, page layouts, and basic prototyping, with a focus on improving usability and conversion. You’ll work closely with Marketing and Performance teams to iterate and improve the onsite experience.

Sales enablement:

  • Create and update sales assets that help clearly communicate our offering and support the winning of new business.

Content support:

  • Assist with the creation of visual content such as videos, photoshoots, blog imagery, podcast artwork, and customer-facing materials like recycling posters and window stickers.

Design execution:

  • Deliver design tasks to a high standard and on time, following our design request process and receiving feedback constructively.

Learning & collaboration:

  • Contribute ideas, ask questions, and collaborate across teams to develop your design, UX, and commercial understanding.

Our Values 💚

  • Amaze Customers – through thoughtful, user-friendly design.
  • Love the Planet – create with purpose and impact in mind.
  • Be One Team – learn, collaborate, and grow together.

Requirements

What We’re Looking For

Design fundamentals:

  • A solid grounding in visual and digital design, with examples of marketing or UX work (from roles, placements, freelance work, or personal projects).

UX awareness:

  • An understanding of UX principles such as user journeys, hierarchy, accessibility, and designing with the end user in mind.

Creative thinking:

  • A curiosity for design trends and the ability to generate ideas, while being open to guidance and feedback.

Tools & technical skills:

  • Experience using design tools such as Adobe Creative Suite, Figma, Canva, and PowerPoint. Some experience with wireframing or prototyping tools is a plus.

Attention to detail:

  • Strong eye for layout, typography, and visual consistency.

Communication & mindset:

  • Clear communicator, eager to learn, collaborative, and enthusiastic about design, sustainability, and making a positive impact.

Organisation:

  • Good time management skills with the ability to manage multiple tasks and meet deadlines with support from the team.

Benefits

  • Company Bonus Scheme - earn 5% of your salary again!
  • Enhanced maternity/paternity scheme
  • Regular company parties and events
  • Employee recognition at our monthly town hall event 
  • 25 days holiday (plus bank holidays) as well as an extra day for each complete year of service.
  • A £60 a month allowance to spend on you. If you want a gym membership, loads of cookies, to pamper yourself, or to pay for a flight it is totally up to you!
  • Lots of drinks, food, socials, and events throughout the year.
  • But most importantly, a fun, positive, collaborative workplace in which you can learn, working for a rapidly growing, multi-award-winning business in a sector that has never been more important.
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