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Terac

United States

UX and Product Leaders: Customer Research Workflows at Terac

ON-SITE SENIOR
Posted 2 days ago
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Company snapshot

Terac

TERAC provides an AI interview platform that enables businesses to conduct extensive customer interviews simultaneously, delivering actionable insights within hours to enhance market research and industry analysis.

Information Technology & Services Technology Market Research SAAS
HQ
São Paulo, Brazil
Founded
2025
LinkedIn

Quick Summary

Role Overview

This is a paid research study for professionals at small organizations who conduct or commission customer research. Participants will share their workflows, tool preferences, and purchasing decisions during a remote video interview to help shape product strategies.

Key Responsibilities

  • Walk through a recent customer research project from start to finish
  • Detail the specific software tools used during the research process
  • Explain the triggers and influences behind purchasing new research platforms
  • Discuss how budgets are managed and allocated for research tools
  • Provide candid feedback on hypothetical product messaging concepts
  • Demonstrate workflows through occasional screen sharing during the interview

Requirements Snapshot

  • Currently working in product UX marketing or consumer insights
  • Employed at a small organization
  • Hands-on experience running or commissioning customer research projects
  • Direct involvement in software budget or purchasing decisions
  • Ability to participate in a remote video interview

Expected Impact

Your insights will directly influence future product roadmaps and go-to-market strategies for research tools. By sharing your workflow and decision-making process, you help developers understand the needs and challenges of small organizations.

A DesignJobs.World summary of the employer's posting, written to highlight scope, requirements, and fit (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

What We're Researching

We're running a paid study on how customer research is conducted at smaller organizations. Understanding your tool usage, switching triggers, and spending habits helps shape future product roadmaps and go-to-market strategies. We want to know what drives your team to adopt new platforms or stick with existing solutions.

How It Works

During a remote video interview, you will walk us through a recent customer research project from start to finish. We will ask you to detail the tools you used, how you managed the budget, and what influenced your purchasing decisions. You will also review a few hypothetical messaging concepts and share your candid feedback. The conversation flows as a standard user interview with occasional screen sharing to demonstrate your workflow.

Who This Is For

This study targets professionals who actively run or commission user research within their organizations. We welcome product managers, UX researchers, marketing leaders, and consumer insights specialists. Ideal candidates wear multiple hats and have direct involvement in their team's software budget or purchasing decisions.

What You'll Do

  • Walk us through your end-to-end process for running customer research

  • Discuss the software tools you currently use and why you selected them

  • Explain your budget allocation and purchasing triggers for new research platforms

  • React to potential product messaging and go-to-market concepts

Who Should Apply

  • Currently working in product, UX, marketing, or insights at a small organization

  • Hands-on experience running or commissioning customer research projects

  • Involvement in tool selection or budget decisions for your team

  • Comfortable joining a remote video call to discuss your workflows

Compensation

$21 one-time

 

Ready to participate?

Start your paid interview now

 

About Terac

Terac is building the world's largest pool of vetted human experts for AI. Researchers, AI labs, and product teams use Terac to recruit, screen, and pay study participants across industries, languages, and skill sets.

 

Learn more at terac.com or on YouTube at @jointerac.

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