Creative Tech | Engagement Lead

Job Description

• Responsible for the liaison between the client and the team and is the key stakeholder of the client's product within the squad;
• Prepare reports for the Engagement Lead and upper management regarding status of project;
• Develop and manage strong client relationships, connecting with key business stakeholders;
• Responsible for billing their own projects;
• Managing the strategy, vision and roadmap of the product, ensuring a solid and future commercial relation with the client;
• Responsible for activating cross-selling opportunities;
• Negotiate contracts and close agreements to maximize profits;
• Coordinate product owners & Tech Leads in order to deliver top quality;
• Handle several client accounts;
• Manager client accounts in the most efficient way to generate sales for the business;
• Build and maintain strong relationships with the clients. making themselves available to handle concerns and building the clients trust to make sure they stay loyal to the company;
• Solid knowledge of the Product Lifecycle;
• Set the vision, the macro plan and the roadmap of the product;
• Anticipate needs for the product an the customer, cross-selling and up-selling our capabilities;
• Enforce a solid and high potential digital strategy to maximize results. 

Qualifications

• Proven experience in client/customer/stakeholder engagement, relationship management.
• Ability with financial and budgetary processes.
• Proficient skills on report elaboration, presentation and analysis.
• Demonstrate analytical thinking and business insight.
• Strong and continuously updates knowledge of the IT market and the market in which the client operates.
• Being ahead of the competition by being aware of market conditions and innovations.
• Solid knowledge of technology (nice to have).
• Exceptional negotiation skills.
• Knowledge on digital products and best strategies to build, engage and scale a product.
• Project management skills for creating a macro plan, a roadmap and a vision.
• Fluency in English (spoken and written).

Additional Information

The Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.