Binance

Islamabad

Binance Accelerator Program - UX Researcher (Non-technical)

FULL TIME ON-SITE MID
Posted 9 months ago

Quick Summary

Role Overview

This is a 3-6 month junior fixed-term contract role within the Binance Accelerator Program, focused on the Web3 space. The position offers an immersive experience in Binance's leading blockchain ecosystem, with opportunities for networking and professional development.

Key Responsibilities

  • Responsible for the user experience of product functionality and processes.
  • Provide user-centric experience reports to aid product team improvements.
  • Assist new users with onboarding issues.
  • Contribute to shaping core platforms and services within Binance's global ecosystem.
  • Optimize user interactions and enhance operational efficiency.
  • Support the development of scalable and secure solutions for crypto adoption.

Requirements Snapshot

  • Currently a Bachelor's student able to commit 5 days per week for 6 months.
  • Advanced proficiency in Microsoft Office Suite (Excel, Project, Visio).
  • Strong work ethic, attention to detail, excellent writing, and communication skills.
  • Ability to collaborate effectively across multiple business units.
  • Bilingual in English and Mandarin.

Expected Impact

The role is expected to contribute to improving user experience and operational efficiency within Binance's core products, directly impacting user satisfaction and the adoption of crypto.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, see the description below.

Job Description

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world.

About Binance Accelerator Program 
 
Binance Accelerator Program is a concise 3-6 months program designed to have an immersive experience in the rapidly expanding Web3 space. You will be given the opportunity to experience life at Binance and understand what goes on behind the scenes of the worlds’ leading blockchain ecosystem. Alongside your job, there will also be a focus on networking and development, which will expand your professional network and build transferable skills to propel you forward in your career. You will be hired under a junior fixed term contract.
 
Who may apply
 
Currently a Bachelors students who can work 5 days per week for a period of 6 months.
 
Team Introduction
 
The Central Product Team at Binance is where innovation meets user experience. We're shaping the core platforms and services that support Binance’s global ecosystem, optimizing user interactions, and enhancing operational efficiency. If you're passionate about building scalable, secure solutions that drive crypto adoption, join us and be part of a team that's redefining the digital asset experience.

Responsibilities

  • Responsible for the experience of product functionality and processes
  • Provide experience reports from the user's perspective to help the product team improve the user experience
  • Assist new users in resolving issues during the onboarding process
 

Requirements

  • Advanced proficiency in Microsoft Office applications including Excel, Project, and Visio
  • Strong work ethic, attention to detail, excellent writing skills, as well as the ability to communicate 
  • Able to collaborate effectively across multiple business units
  • Good customer service awareness
  • Bilingual English/Mandarin is required to be able to coordinate with overseas partners and stakeholders
Why Binance
• Shape the future with the world’s leading blockchain ecosystem
• Collaborate with world-class talent in a user-centric global organization with a flat structure
• Tackle unique, fast-paced projects with autonomy in an innovative environment
• Thrive in a results-driven workplace with opportunities for career growth and continuous learning
• Competitive salary and company benefits
• Work-from-home arrangement (the arrangement may vary depending on the work nature of the business team)

Binance is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
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