About the Team

At DoorDash we’re building the world’s leading last-mile logistics platform and we believe that to accomplish this, we’ll need to iterate along the way. This is a unique opportunity to help shape a fast-growing, global brand, and affect the future of work and last mile commerce as we know it. 

Our Dasher & Logistics team owns the end-to-end Dasher experience from supply, efficiency to net-new bets. Design plays an important role, providing important thought partnership in product development. This is where you come in.

About the Role

DoorDash is looking for a Staff Product Designer to lead design and strategy across the end-to-end Dasher experience with a specific focus on delivery quality and last-mile delivery. This role involves designing cohesive experiences across both physical and digital touchpoints, enabling Dashers to transition smoothly and efficiently through various scenarios during their dash journey. The Dasher design team makes a massive impact on the millions of drivers’ experience throughout the full end-to-end lifecycle and our mission is to help Dashers reach their financial goals through flexibility and stability. As DoorDash has grown, the Dasher team supports multiple different products and our logistics platform needs to flex and accommodate nuances to help Dashers provide the highest quality delivery experience; making this a compelling design challenge.

The role can be based in San Francisco or New York and will report into the Head of Design for Core Dasher Experiences. This is a hybrid role, with some time in-office and some time remote.

You're excited about this opportunity because you will…

• Create step-change improvements by envisioning the long-term Dasher experience and realizing them through execution on new products and services for dashers.
• Partner with cross-functional teams in PM, Engineering, Research and Operations to influence our product and design strategy by building a great user experience for our complex three-sided marketplace
• Push the creative boundaries of our dasher experiences, that sets a new baseline for craft and affect the product will have in the industry.

We're excited about you because… 

• You have 8+ years of work experience and a strong portfolio showcasing your ability to maintain a high bar for craft at scale and experience leading new initiatives and delivering impact in a team environment.
• You think of yourself as a craftsperson pushing the envelope on quality, usually find yourself sweating over the lowest level of details and care about elevating the user experience.
• You have great story-telling skills, and can rationalize your proposals in a clear way to stakeholders at all levels.
• You're passionate about solving complex problems and use a first principles approach.
• You have experience with problem spaces that range across multiple audiences.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.