Senior Product Designer

🚀 We’re on a mission to make money work for everyone.

We’re waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. 

With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!

We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

Hear from our UK team about what it's like working at Monzo ✨

About Us

Monzo Group is a leading financial technology company, with over 12 million customers in the UK, committed to providing modern banking solutions. In the last few years, we’ve built a banking app that our customers love – with extremely high daily engagement, an industry leading net promoter score, and award-winning customer support. We’ve raised over $1 billion from Capital G, Google’s growth fund, Ribbit Capital, TenCent, YCombinator, Stripe, Coatue, Eric Schmidt, Mike Moritz, and others - most recently at a $5 billion valuation.

We’re just getting started in the US. We’re an agile full stack team operating like an early stage startup but with the financial, operational, and engineering platform muscle of a larger company. We’re focused on building an amazing US product, shipping and iterating quickly, and deepening our product market fit. We’re looking for highly driven, enterprising people to help us achieve our mission to make money work for everyone.

We design for the "magic moments"

We’ve built a bank that feels human, not just functional. Our product is our personality. We blend research, empathy, and craft to turn everyday interactions into memorable experiences. Right now, we’re growing fast and looking for passionate designers to shape Monzo’s future and there’s a huge opportunity to make your mark.

🔑You’ll play a key role by…

As a Senior Product Designer at Monzo, you’ll shape the future of banking by crafting seamless, customer-centric experiences. You’ll partner with research, product, and engineering to define problems, explore solutions, and deliver high-impact work that moves the needle, not just for your squad, but for millions of Monzo users.

You’ll balance vision with execution, ensuring every pixel and interaction aligns with our design principles while pushing boundaries where it matters. From refining complex flows to contributing to our design system, your work will set the bar for quality and coherence across our product.

🤩 We’d love to hear from you if…

• You deeply understand customer problems and know how to translate insights from research, data and other collaborators into intuitive, scalable designs 
• You navigate ambiguity with confidence, flexibly adapting your process to maximize impact on the problem you’re tackling with the available resources.
• You think in systems, crafting end-to-end experiences that feel cohesive
• You have expertise in native app design (iOS/Android), balancing platform conventions with Monzo’s design system to create fast, fluid, and delightful experiences.
• You elevate design quality through precise UI, strong UX writing, and a keen eye for accessibility and delight.
• You build strong partnerships, working closely with engineers, researchers, and PMs to ship exceptional work
• You’re a self-starter and are comfortable working in a “scrappy” way when needed to learn quickly about what really matters
• You champion progress, whether through mentoring, improving team processes, or tackling tough challenges head-on.
• You’re excited about Monzo’s mission to make money work for everyone and are ready to make a significant impact on our customers and business.

This position will report to the US Head of Product

Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!

🙌What’s in it for you

We offer a competitive salary and a pretty great benefits package (if we do say so ourselves!)

💰 $148,800-201,300  + Equity
📍 This role is hybrid based out of our San Francisco office
📚 Learning budget of $1,500 a year for books, training courses and conferences
💰 Generous 401k with 4% employer match

🌈 The application journey has 4 key steps

1. Share your portfolio
2. An initial screening call with our recruiter 
3. 1-hour craft interview where you’ll present a single case study of some recent work. We’ll collaborate and jam with you on how you thought through a design project end-to-end, so please come ready to dive into the weeds with us!
4. A few 30 minute interviews where you’ll meet key folks on our team 

#LI-San Francisco

#LI-EL1

Equal opportunities for everyone

Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊