About Highnote 

Founded in 2020 by a team of leaders from Braintree, PayPal, and Lending Club, Highnote is an all in one card issuer processor and program management platform. We give digital-first organizations the flexibility to easily issue and process payment cards that accelerate business growth and profitability. 

We’ve raised $104M+ and grown our team to 100+ employees. Headquartered in San Francisco, we’ve managed to build one of the most advanced payments teams in the industry, with team members in 22+ US states. 

Operating through our core values of customer obsession, executional excellence, intentional inclusion, we’re helping businesses grow for the future by creating the payment products demanded by tomorrow, with the ability to solve for use cases that don’t exist yet.We are fast-moving, hands-on, and strongly believe everyone deserves a seat at the table. We believe we’re unlocking incredible opportunities that can change the future of payments, as long as we have the right people to make it happen.

About the role

Highnote is looking for its first Senior Brand Designer to join our growing in-house design team. You'll work on a variety of project types, collaborating with our partners on our marketing team as well as across the broader organization. Your role will be to contribute, define, and grow the Highnote brand across multiple channels. You are a creative problem solver who can think strategically but also loves getting into the details to ensure final creative is fine-tuned and perfected down to the pixel.

Responsibilities

• Design for marketing campaigns and communications across multiple channels: paid and organic digital content, product campaigns, reports, e-books, webinars, deck design, sales enablement, and more.
• Establish Highnote’s brand as a leader and reference point for the industry
• Elevate Highnote’s social presence with impactful visuals
• Own projects from concept to final execution
• Create high-quality work that delivers on our brand and business strategy
• Continuously learn about Highnote’s products and maintain deep empathy with B2B audiences

Requirements

• 5+ years of experience in visual/brand design
• Fluency in Figma and Adobe CC
• Proven ability to deliver exceptional design work at high velocity
• Experience working closely with marketing, sales, and design teams in high-growth environments
• A passion for systems thinking and improving creative processes over time.
• Portfolio demonstrating ability to implement a combination of technical, conceptual, and design skills crafting original, persuasive, and visually compelling work

Bonus Points

• Experience designing for highly technical companies
• Experience with motion and video
• A keen interest and ability to experiment and adopt emerging AI trends as part of your creative toolkit.

This role is open to senior/staff experience levels. A portfolio of relevant design work is required for consideration.

Why Highnote?

• We’re a startup that allows for our employees to truly build from the ground up and impact every layer of our organization. 
• We’re a team of payments obsessed individuals. While some of us come from the fintech world, some of us don’t. We value the varied backgrounds and the diverse perspectives of our employees. 
• We’re small on hierarchy and big on growth. We’re a flat organization that allows everyone to have direct exposure to our leadership team. We are looking for builders who thrive in ambiguity. 
• We’re backed by Oak HC/FT, Costanoa Ventures, and XYZ Ventures. Angel Investors include Bill Ready (CEO at Pinterest) and Renaud Laplanche (Co-Founder & CEO of Upgrade).

Highnote benefits

• Flexible Paid Time Off
• 100% healthcare coverage + 75% coverage for dependents
• 401k program
• Up to 16 weeks off for Maternity leave + up to 6 weeks of Paternity leave
• Equity in Highnote
• Stipend to build out your home office; internet reimbursement
• At Highnote we have built a total rewards philosophy that includes fair, equitable, geo-based compensation that is performance and potential based. Our compensation packages are competitive based on robust market research and are a combination of a cash salary, equity, and benefits. In compliance with the Equal Pay for Equal Work Act, the annual salary range for applicants is $150,000 to $200,000.

Please note that positions located in San Francisco are hybrid and include core working days of Tuesday, Wednesday, Thursday in office. We provide flexible work options based on distance from our downtown SF office. Highnote believes in the power of face-to-face, personal connection. As a result, we prioritize in-person candidates.

Highnote is a diverse and inclusive company committed to growing a diverse and inclusive team. We invite people from all backgrounds and identities to apply. We do not discriminate based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other characteristics protected by US federal state or local laws, or the laws of the country or jurisdiction where you work. Additionally, we encourage everyone to share which pronouns you wish for us to use when addressing you (i.e.: she/her, he/him, they/them, etc).