Principal Product Designer

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. Our Product Management team takes hold of this massive opportunity to deliver our customers a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Our product managers are champions of innovation with a shared vision for Zscaler and the limitless possibilities of cloud security. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader.

We’re looking for a Staff Product Designer to join our Product Management team. This role is for our San Jose, CA office and is hybrid. Reporting to the Manager, Product Design, you will be responsible for:

• Leading end-to-end product designs across multiple products and creating experiences that delight customers
• Developing scalable and flexible global design guidelines to ensure consistent user interfaces as our product portfolio grows
• Rapidly visualizing and prototyping multiple product directions, validating hypotheses, and understanding business and technical impacts
• Driving innovation in experience design by applying best practices and deep user understanding through research methods such as interviews, surveys, and usability tests
• Collaborating with Product, Engineering, Content, and Marketing to deliver a cohesive experience across all channels

What We’re Looking for (Minimum Qualifications)

• 8+ years of UX and/or Product Design experience, including at least 5 years designing for enterprise or B2B domains
• Demonstrated track record of shipping world-class product designs using Figma, Sketch, or comparable tools, with a focus on creating simple, intuitive solutions for complex problems
• Strong visual design skills with expertise in creating pixel-perfect, high-fidelity designs and contributing to Design Systems
• U.S. citizenship is required for this position due to the nature of the customers assigned to this role
• Deep understanding of technical limitations and front-end development practices, such as HTML, CSS, and JS frameworks, and ability to present a UX Design portfolio, case studies, anonymized work samples, or presentations

What Will Make You Stand Out (Preferred Qualifications)

• Experience designing analytical interfaces
• Familiarity with IT/Cloud Security field

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At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.