We're looking for a talented UX Operations Manager (100% Remote friendly within Spain) to join our team at Docplanner.
This is an exciting opportunity to work with a dynamic team and contribute to innovative projects.
For complete details about this role, please visit the company's official job posting.
As a UX Ops Manager, you’ll be responsible for orchestrating the tools, processes, and governance that will support our Product and Tech organisation to be extremely efficient.
This role will be initially accountable for Content and Research operations with opportunities to expand the role in the future.
On the Content Ops side, you will be responsible for end-to-end content localization and translation pipeline — with a strong focus on our Phrase tool. Your mission: make our translation workflows faster and smarter by leveraging AI and other tools, while ensuring high quality standards. You’ll act as the bridge between content designers, engineers, and localization partners, helping us scale content efficiently and support our global growth.
On the Research Ops side, you will manage a team of 3 Research Ops professionals responsible for scaling and streamlining our research processes. Your mission: ensure researchers, PMs, and designers can easily recruit participants, run studies, and access insights. You’ll manage tools, knowledge repositories, and workflows that support both discovery and solution validation. From participant management to compliance and insight sharing, you’ll help create a seamless, efficient, and high-impact research ecosystem.
You’ll thrive in this role if you’re proactive, organized, and have a high level of ownership to drive those topics autonomously.
Key responsibilities:
Define and track KPIs for both Content and Research Ops teams
Evangelize the team work that has been done company wide.
It's a bonus if you have:
True flexibility and work-life balance
Health comes first
We promote and embrace equal opportunities in our hiring process, and also every day at work. When you apply for our roles you receive equal treatment regardless of age, disabilities, gender reassignment, marital or civil partner status, pregnancy or parental status, race, colour, nationality, ethnic or national origin, religion or belief, sex, sexual orientation or any other dimension of human difference. If you require additional support in your recruitment process, we kindly encourage you to let us know. Behind those words you’re reading, there’s a person (hi!) who already helped a candidate by adapting the interviews, and now we’re lucky to have this person with us. So, even if you’ve never asked for it before, may this serve as a sign that, now, you can do so. We can only truly be equal if we adapt to each other.
“We believe all humans, in all their beautiful diversity, should have equal rights, dignity and respect. Period.” Mariusz Gralewski, CEO
We believe in being open about how we process and present job information
Important: This summary was generated from the original job posting (AI-assisted, human-reviewed). For complete details, terms, and application instructions, always visit the company's official website.
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