About the Team

DashMart is a rapidly growing business vertical within DoorDash, operating micro-fulfillment centers throughout the United States. We offer fresh & local groceries and household essentials reliably and rapidly. The Operational Excellence & People Experience team supports DashMart by driving organizational change, standardizing ops processes, and delivering best-in-class learning experiences.

About the Role

In this role, you will focus on designing and producing multimedia-rich e-learning content that enables our operators and leaders to learn quickly, retain knowledge, and apply it effectively. You will:

• Translate business needs into highly engaging, learner-centric instructional design.
• Build interactive e-learning modules using tools like Articulate Storyline, Rise 360, and other design platforms.
• Develop multimedia content (graphics, video, audio, animation) to support learning objectives and elevate the quality of training.
• Partner with subject matter experts (SMEs) and cross-functional stakeholders to ensure accuracy, relevance, and alignment with operational priorities.
• Continuously improve existing content to keep pace with evolving business needs, technology, and learner expectations.

We’re Excited About You Because…

• You’re an experienced instructional designer with a strong portfolio of e-learning courses and digital learning experiences.
• You have demonstrated skill in multimedia content creation (graphic design, video editing, audio production, animation, or similar).
• You are proficient in Articulate Storyline, Rise 360, and common creative tools (e.g., Canva, Adobe Suite, Camtasia, or equivalents).
• You know how to apply adult learning theory to design experiences that drive retention, engagement, and on-the-job performance.
• You are organized and detail-oriented, with the ability to manage multiple projects and hit deadlines.
• You thrive in a fast-paced environment, can translate complex concepts into clear learning experiences, and are motivated by raising the bar for content quality and impact.

Qualifications

• Minimum 3 years of instructional design or e-learning development experience.
• Proven experience with multimedia design tools and e-learning authoring software.
• Strong communication and collaboration skills for working with SMEs and cross-functional partners.
• Bachelor’s degree preferred.

Applications for this position are accepted on an ongoing basis

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.