Rituals

York

Christmas Sales Advisor - York Designer Outlet (24 hours)

FULL TIME ON-SITE MID
Posted 14 days ago

Summary

Role Overview

As a Festive Rituals Advisor, you will be a key part of the store team, focusing on delivering exceptional customer experiences during the festive season. You will guide customers to the perfect home and body cosmetics, ensuring every interaction is memorable and aligned with Rituals' luxurious brand standards.

Key Responsibilities

  • Work closely with store management to achieve sales goals and targets.
  • Engage directly with customers, providing 'Best in Class' service and product advice.
  • Ensure the store remains clean, tidy, and products are presented according to Rituals standards.
  • Become an expert in Rituals products and treatments to effectively advise customers.
  • Follow all store safety procedures to maintain a secure environment.
  • Turn every customer interaction into a memorable and positive experience.

Requirements Snapshot

  • Relevant experience in a similar retail or hospitality position.
  • Strong customer-service mentality and a collaborative team-player work ethic.
  • Demonstrated decision-making and problem-solving skills.
  • Exceptional eye for detail, with an organized and structured approach.
  • Ability to connect with customers, making them feel welcome and at home.

Expected Impact

The Festive Rituals Advisor is expected to significantly enhance the customer experience during a peak season, contribute directly to store sales targets, and uphold the brand's image through meticulous product presentation and expert customer guidance.

Why Apply

  • Opportunity to expand your knowledge and luxury retail skills through various training programs.
  • Access to many exciting opportunities for career growth within Rituals.
  • Be part of a dynamic team focused on creating memorable customer experiences with luxurious products.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, visit the company's site.