KPN

Rotterdam

Afstudeerstage UX Design

FULL TIME ON-SITE MID
Posted 19 days ago

Summary

Role Overview

This internship role is within KPN's Customer Centricity team, focusing on improving customer processes and contributing to the KPN Design System. You will actively participate in initiatives that enhance the experience for business customers.

Key Responsibilities

  • Improve complex customer processes to make them simpler for business clients.
  • Contribute to the expansion of the KPN Design System and build a UX-library.
  • Propose new ideas and work on initiatives that have a significant impact.
  • Collaborate with the UX Guild to learn from experienced professionals.
  • Develop customer-centric solutions.
  • Bring a fresh perspective to team projects.

Requirements Snapshot

  • Currently pursuing HBO Communication (& Multimedia Design) studies.
  • Available full-time for at least 5 months (4 days per week negotiable).
  • Creative, curious, and willing to share ideas.
  • Detail-oriented with a structured approach.
  • Proficient in tools like Figma.
  • Fluent in Dutch and English (spoken and written).

Expected Impact

The intern is expected to contribute to simplifying customer processes and enhancing the KPN Design System, ultimately leading to a better customer experience for business clients.

Why Apply

  • Gain practical experience in a Customer Centricity team at a leading telecommunications company.
  • Develop your design and UX skills while working on impactful projects and learning from experts.
  • Benefit from a supportive internship environment with a fixed mentor, networking opportunities, and a generous compensation package.

This summary was generated from the original job posting (AI-assisted, human-reviewed). For full details, visit the company's site.