UX Enabling Specialist_ PT

Job Description

Main purpose and context of the role

Create an environment where product teams can work in a user centric way and execute user surveys (without conducting fully comprehensive market research) for PT- Power Tools

Tasks

• enable product teams to conduct simple, qualitative user surveys / questionnaires independently (training, support in setting up questionnaires, guidance in interview analysis)
• set up user pools for efficient user recruiting
• set up user knowledge hubs to store insights and make them available to the organization
• collaborate with our IT Team to develop AI supported interview / analysis tools
• categorize large number of product projects regarding need for user research
• partly execute qualitative user research in coordination with Product Management and Design
• coordinate annual market research request process in collaboration with central market research team

Qualifications

Skills / Education    

• Bachelor/Master in UX Research, Market Research, Applied Ethnography, Psychology, or related fields
• 10 years+ of professional experience
• advanced English skills (communication with international stakeholders a must)
• experience in multinational corporate environment
• preferably product development expertise (hardware products)
• fantastic communication and stakeholder management

Mindset

• balance professionalism and pragmatism
• can-do-attitude
• collaborative

Additional Information