UX Enabling Specialist_ PT

Role Overview

This role focuses on fostering a user-centric environment for product teams within the Power Tools division. The primary objective is to empower these teams to conduct user surveys and gather qualitative insights independently, without requiring extensive market research.

Key Responsibilities

• Train and support product teams in conducting qualitative user surveys and analyzing interview data.
• Establish and manage user pools for efficient participant recruitment.
• Develop and maintain user knowledge hubs to centralize and disseminate insights.
• Collaborate with IT to develop AI-supported tools for interview and analysis.
• Categorize product projects based on their user research needs.
• Conduct qualitative user research in collaboration with Product Management and Design.

Requirements Snapshot

• Bachelor's/Master's degree in UX Research, Market Research, Applied Ethnography, Psychology, or related fields.
• 10+ years of professional experience.
• Advanced English proficiency for international communication.
• Experience in a multinational corporate setting.
• Strong communication and stakeholder management skills.

Expected Impact

The expected impact is to significantly enhance the user-centricity of product development by enabling teams to gather direct user feedback, leading to more informed product decisions and improved user experiences for Power Tools.

Why Apply

• Opportunity to shape user-centric product development in a leading company.
• Collaborate on innovative AI-driven research tools.
• Work with a passionate team and a product category with a dedicated following.