UX Enabling Specialist_ PT

Role Overview

This role focuses on fostering a user-centric environment for product teams, enabling them to independently conduct qualitative user surveys and gather insights. The position involves supporting teams in survey design, analysis, and knowledge management, ultimately driving a deeper understanding of user needs.

Key Responsibilities

• Empower product teams to independently conduct qualitative user surveys and questionnaires.
• Provide training, support in questionnaire setup, and guidance in interview analysis.
• Establish and manage user pools for efficient user recruitment.
• Develop and maintain user knowledge hubs for storing and disseminating insights.
• Collaborate with IT to develop AI-supported interview and analysis tools.
• Categorize product projects based on user research needs and conduct qualitative research as needed.

Requirements Snapshot

• Bachelor's/Master's degree in UX Research, Market Research, Applied Ethnography, Psychology, or related fields.
• 10+ years of professional experience.
• Advanced English language skills for international communication.
• Experience in a multinational corporate environment.
• Strong communication and stakeholder management skills.

Expected Impact

The expected impact of this role is to significantly enhance the user-centricity of product development by equipping teams with the skills and tools to gather actionable user insights. This will lead to more informed product decisions, improved user satisfaction, and ultimately, more successful product outcomes.

Why Apply

• Opportunity to shape and drive a user-centric culture within product teams.
• Chance to work with innovative AI tools and contribute to their development.
• Role offers a blend of independent work and collaborative engagement with diverse teams.