About the Team

At DoorDash, we’re reimagining how people connect with the things they need — whether it’s a meal, a grocery run, and anything in between. Our audiences — Consumers, Dashers, and Merchants — are at the heart of everything the Design org builds. Our content design team plays a big part in this, with each content designer shaping the experience and bringing our vision to life through clear, thoughtful language that makes our three-sided marketplace easier, faster, and more human.

About the Role

We’re hiring for multiple roles across our audience spaces. You’ll report into a Content Design manager, who’s led by our Head of Content Design, in our Product Design org. We expect this role to be hybrid 1-2 days a week working onsite from one of our offices, and the rest working from home in Seattle, San Francisco, Sunnyvale, or New York.

You're excited about this opportunity because you'll…

• Lead the content design and user experience for entire products and features, including contributing to overall strategy, planning, product vision, and frameworks
• Lead the end-to-end approach of all content design processes, aligning your work with business goals and user needs, as well as our broader Design system
• Be the content design lead for a specific domain, working closely with partners in product design, product management, user research, analytics, engineering, and marketing
• Establish and evangelize content standards and guidelines as we continue to scale our best CD practices
• Work with a close-knit content design team that supports each other across products

We're excited about you because you… 

• Have 5+ years of experience in content design, with 1+ years working in a consumer-facing role, and a portfolio of end-to-end projects
• Think at a systems level and can translate complexity into simple, intuitive experiences
• Enjoy collaborating across lots of different functions across a company
• Love the practice of content design, and care about the details
• Bring clarity to your teams through your understanding of design and product best practices
• Are excited to represent content design as a role that impacts the entire product, well beyond the words

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.